Insights Analyst
4 days ago
**Isentia is the Asia-Pacific’s leading media intelligence company, empowering over 6,000 clients worldwide, including brands like Apple, Coca-Cola, Pfizer, HSBC, and government bodies such as the Singapore, Australian, and UK Governments. With a team of 1,000+ experts and AI-driven technology, we monitor over six million data sources - social (TikTok, IG, Reddit, FB, etc), mainstream (news, TV, radio), search, and first-party data—delivering real-time alerts, reports, and deep analysis. Our award-winning solutions assist clients in corporate communications, PR, marketing, and brand strategy. Supported by a dedicated team of analysts and account managers, we provide hands-on support, ensuring our clients make informed decisions in an evolving media landscape.**
- This position is based in Bangkok, Thailand.
- However, due to location considerations and in support of Flexible Work Arrangements (FWAs), Isentia can accommodate individuals who like to continue being active in the workforce while maintaining a balanced lifestyle that allows some level of flexibility.
- You will be required to work regular working hours in line with regional headquarters, however, you will also be able to work remotely (HYBRID).
- High-speed internet connection and being contactable during working hours is a must.
**Responsibilities**
As an Insights Analyst, you will be at the heart of data-driven decision-making, working closely with the Research & Insights Manager and the Account Servicing team to transform complex social, mainstream media data into clear, actionable insights for some of the world’s leading brands. Your role will involve
- Understanding client needs - translating business objectives into meaningful report flows.
- Analyzing media intelligence - reviewing and interpreting data to uncover trends, opportunities, and risks.
- Crafting high-impact reports - writing concise, insightful reports and presentation decks that drive real-world action.
- Ensuring data accuracy - reviewing captured datasets and providing feedback to enhance quality.
- Engaging with stakeholders - presenting insights to internal teams and clients, both in written form and through engaging presentations.
- Delivering on time - working with the Research & Insights Manager to ensure reports and presentations are completed efficiently and effectively.
**Requirements**:
- Strong Thai and English language proficiency with excellent Thai and English writing skills.
- Analytical mindset—able to translate complex data into clear, actionable insights.
- Attention to detail—constantly questioning, “What does this data mean?”
- Proficiency in data tools—experience with data visualization, dashboards, Microsoft Excel (including pivot tables), Microsoft PowerPoint.
- Background in at least one of the following: market research, data analytics, media monitoring, or journalism.
- Experience with social media—understanding of social media marketing or monitoring.
- Agency or client-side experience is an advantage.
- Educational background—Bachelor’s Degree, College Graduate in Bachelor of English, Mass Communication, Communication Design, Journalism, Mass Media, or any related courses is a plus.
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