Customer Success Executive
2 weeks ago
This is a remote position in Thailand.
In this role, you'll manage direct sales, nurture channel partnerships, and ensure our customers succeed with our software solutions.
Key Responsibilities:
**Direct Sales Management**
- Develop and manage a pipeline of leads and opportunities.
- Engage with prospective customers, converting leads into successful sales.
**Channel Management**
- Build and maintain strong relationships with new and existing channel partners.
- Identify new business opportunities and drive revenue growth through strategic partner collaborations.
- Collaborate with partners to deliver compelling product presentations to end-users.
- Provide partners with accurate proposals, quotations, and pricing information.
- Implement sales programs to enhance product positioning and promotions.
- Conduct regular business reviews with partners and recommend actionable improvements.
**Customer Experience & Account Management**
- Serve as the primary contact for customers, guiding them through a successful onboarding process to maximize product adoption.
- Act as a trusted advisor, delivering tailored solutions that support customer growth and employee development.
- Conduct training sessions, both on-site and via webinars, to empower customers to effectively utilize our tools.
- Provide detailed answers to customer inquiries and assist with navigating complex software tools.
- Collect and communicate customer feedback to relevant teams, driving continuous product and service improvement.
- Maintain composure and adaptability in a fast-paced environment, responding to evolving customer needs.
- Proficient knowledge on Thailand HR & Payroll compliance.
**What We Offer**:
- An opportunity to work remotely (from Thailand) with a passionate and supportive team.
- A dynamic environment where your contributions are valued.
- Continuous professional development and growth.
Pay: ฿35,000.00 - ฿50,000.00 per month
-
Customer Success Manager
2 weeks ago
Thailand Aspen Technology Full timeThe driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...
-
Customer Success Manager
5 days ago
Thailand Coursera Full timeCoursera was launched in 2012 by Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 175 million registered learners as of March 31, 2025. Coursera partners with over 350 leading universities and industry leaders to offer a broad catalog of...
-
Customer Success Manager
3 days ago
Thailand Revinate Full time**Role Overview** **Goals**: - ** Client Success**: All clients must be DELIGHTED with Revinate and our service, not just satisfied. - ** Client Management**: CSMs are the single point of contact for their assigned accounts and will work best in a dynamic, technology-driven environment to effectively manage a high velocity of activity. - ** Renewals**:...
-
Customer Success Manager
1 week ago
Thailand Netis Global Full time**Customer Success Manager (Based in Thailand)** - Managed specific projects, controlled project progress and risks, and ensured the completion of implementation work on time and quality; - Ensure the stable operation of products, and fulfill the maintenance service commitment for specific customers through high-quality after-sales support; - Promote...
-
Customer Success Manager
2 weeks ago
Thailand PeopleStrong Full time**Location: Bangkok (Thailand)** **Responsibilities: **Customer Operational Account Management**: - The Customer Success Manager will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The incumbent will utilize client relationship management skills to maintain and renew exiting contracts, as...
-
Customer Experience-customer Care
1 week ago
Thailand Lazada Full timeLocation: **Thailand** - Department: Customer Service- Location: Thailand- Team and Role Introduction - The Customer Experience (CX) team is responsible for steering and improving the overall Customer experience on Lazada. The main KPI of the team is the Net Promoter Score (NPS) and Product Satisfaction (PSAT), and our objective is to ensure that customers...
-
Finance Operation TH
1 week ago
Thailand SS Success Venture Full time ฿180,000 per yearKey Responsibilities1. Transaction Processing & Management:Process a high volume of accounts payable invoices accurately and timely, ensuring proper coding and approval.Manage the accounts receivable function, including customer invoicing, payment application, and collections follow-up.Handle employee expense reimbursements, verifying compliance with company...
-
Customer Success Manager
3 days ago
Thailand Sourceo Full time**Requirements** - Possess bachelor’s degree; Major in Mechanical, Electrical or related discipline. - More than 7 years’ work experience in DC industry/MEP Consultancy/Construction industry. - Has excellent customer interface experience, good communication and coordination skill, good written skill to draft report. - Good learning skill and self-driven...
-
Customer Success Manager
1 week ago
Thailand -310e-4e76-858d-a0537154b9f0 Full time ฿900,000 - ฿1,200,000 per yearRequirementsPossess bachelor's degree; Major in Mechanical, Electrical or related discipline.More than 7 years' work experience in DC industry/MEP Consultancy/Construction industry.Has excellent customer interface experience, good communication and coordination skill, good written skill to draft report.Good learning skill and self-driven character, willing...
-
Customer Experience-customer Care
2 weeks ago
Thailand Lazada Full timeLocation: **Thailand** - Department: Customer Service- Location: Thailand- The Customer Experience (CX) team is responsible for steering and improving the overall Customer experience on Lazada. The main KPI of the team is the Net Promoter Score (NPS) and Product Satisfaction (PSAT), and our objective is to ensure that customers have a flawless and effortless...