Merchant Operations Associate

7 days ago

กรงเทพมหานคร, Thailand Grab Full time

**Job Description**:
**Life at Grab
**At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

**Get to know our Team**

The Merchant Operations team is a young/established/longstanding team responsible for all operations related to merchants who would like to be/have been partners with Grab. We make an impact by serving our partner with the best experience and satisfaction. Our team is made up of the ones who make things quick and easy. If you are looking for a challenge to pass through complicated situations and develop your analysis skill, then you should join our team

**Get to know the Role**

**The Day-to-Day Activities**
- You are in Operations Improvement team which handle for operations improvement.
- You working closely among Merchant Operations team in order to improve all operations process.
- You drive your own task to provide and achieve merchant experience target.
- You are responsible for whole onboarding process to make it all smoothly.
- You will keep tracking for your assignment and project responsibilities.
- You develop tools and documentation that related parties using to be more effective.
- You foresee opportunity of process improvement to improve duration and capacity of team.
- You support related parties to investigate and solve problems.
- You coordinate with internal team to keep update new information and adapt with our process.
- You accountable for all request from internal parties related to systems and tools.

**The Must-Haves**
- You have Heart, Hunger, Honour and Humility.
- You have experience with Operations Improvement / Data Analysis / Project Management.
- You are experienced officer who manage independently task with ownership and accountability.
- You have strong problem solving and critical thinking skills.
- You can deal with multiple stakeholders efficiently.
- You have some knowledge of data analytic.
- You being tech savvy especially Google Workspace.
- You familiar with English environment.

**The Nice-to-Haves**
- You are a fast learner and detail-oriented person.
- You have an experience in Excel and SQL.

**Our Commitment
**We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique.

  • Merchant Operations

    3 weeks ago

    กรุงเทพมหานคร, Thailand Shopee Full time

    Department Operations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...

  • Grabfood Merchant Empowerment Associate

    18 hours ago

    กรุงเทพมหานคร, Thailand Grab Full time

    **Job Description**: **Life at Grab** At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast...

  • Merchant Operation Coordinator

    2 days ago

    กรุงเทพมหานคร, Thailand Grab Full time

    **Job Description**: **Life at Grab** At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast...

  • Associate Merchant Lending Operations

    6 days ago

    กรุงเทพมหานคร, Thailand Grab Full time

    **Job Description**: **Life at Grab** At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast...

  • Associate, Merchant Success

    6 days ago

    กรุงเทพมหานคร, Thailand Klook Travel Technology Limited Full time

    Providing ongoing operational support to our merchants such as resolving booking inquiries, payment inquiries, updates to content, campaigns, inventory, policies, etc. Act as the face of the company by supporting our partners with a customer-driven, and sales-oriented mindset by providing solutions to overcome problems as well as to move their business...

  • Associate, Merchant Success

    7 days ago

    กรุงเทพมหานคร, Thailand Klook Travel Technology Limited Full time

    Providing ongoing operational support to our merchants such as resolving booking inquiries, payment inquiries, updates to content, campaigns, inventory, policies, etc. Act as the face of the company by supporting our partners with a customer-driven, and sales-oriented mindset by providing solutions to overcome problems as well as to move their business...

  • Merchant Acquisition, Team Lead

    4 weeks ago

    กรุงเทพมหานคร, Thailand Grab Full time

    **Job Description**: **Life at Grab** At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour, and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast...

  • Merchant Acquisition, Team Lead

    18 hours ago

    กรุงเทพมหานคร, Thailand Grab Full time

    **Job Description**: **Life at Grab** At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour, and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast...

  • Merchant Incubation Lead

    4 weeks ago

    กรุงเทพมหานคร, Thailand Grab Full time

    Ensure success of key merchants on Grab platform including driving revenue and smooth operation. Lead development of key initiatives and working with other teams to boost revenues. Work with related teams to manage all forms of merchant communications and community to ensure that merchant are up to date with latest features and information. Good time...

  • Strategic Merchant Marketing

    4 weeks ago

    กรุงเทพมหานคร, Thailand Grab Full time

    Working closely with the operations team to ensure merchant communications strategies are well executed. Leading the execution of merchant-related marketing campaigns and activities to ensure flawless brand presence and coordination. Responsible in achieving KPI and target set by Country Marketing Head & co-share key KPIs with operations team. **The...

  • Merchant Operations Executive

    3 weeks ago

    วัฒนา, กรุงเทพมหานคร, Thailand Eatigo Full time

    **.** Well organized, flexible and enjoys the challenge of delivering on time. Has the ability to work in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism and confidentiality is crucial to this role. Good communication skills, attention to detail and integrity...

  • Strategic Merchant Marketing

    3 weeks ago

    กรุงเทพมหานคร, Thailand Grab Full time

    Leading the execution of merchant-related marketing campaigns and activities to ensure flawless brand presence and coordination. Responsible in achieving KPI and target set by Country Marketing Head & co-share key KPIs with operations team. **The day-to-day activities**: Understand business requirements from the merchant insights and merchant operation...

  • Marketing Manager

    3 weeks ago

    กรุงเทพมหานคร, Thailand Grab Full time

    **Job Description**: **Life at Grab** At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast...

  • Associate, Merchant Success

    4 weeks ago

    กรุงเทพมหานคร, Thailand Klook Full time

    Bangkok- Full Time**About Klook** We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million...

  • Associate, Merchant Success

    3 days ago

    กรุงเทพมหานคร, Thailand Klook Full time

    Bangkok- Full Time**About Klook** We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million...

  • Assistant Manager, Merchant Marketing

    3 weeks ago

    กรุงเทพมหานคร, Thailand Grab Full time

    **Job Description**: **Life at Grab** At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast...

  • Sales Operation

    3 weeks ago

    กรุงเทพมหานคร, Thailand Shopee Full time

    DepartmentOperations- LevelExperienced (Individual Contributor)- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

  • Key Account Management, Associate

    3 weeks ago

    กรุงเทพมหานคร, Thailand Grab Full time

    Job Description: Life at Grab At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia. Get to know...

  • Operations Associate

    3 weeks ago

    กรุงเทพมหานคร, Thailand UNITED NATIONS DEVELOPMENT PROGRAMME (UNDP) Full time

    **Job Title**: Operations Associate **Office**: UNDP Bangkok Regional Hub **Grade Level**: NPSA6 **Duty Station**: Bangkok, Thailand **Contract Duration**: 1 Year **Expected starting date**: As soon as possible **Office/Unit/Project Description** The Regional Bureau for Asia and the Pacific (RBAP) of UNDP concentrates its efforts on developing the...

  • Accounting (Reconciliation) (Merchant)

    1 week ago

    กรุงเทพมหานคร, Thailand Shopee Full time

    Department Operations - LevelEntry Level - LocationThailand - Bangkok The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause...