Content Moderator
1 week ago
Our client is one of the leading services provider companies specializing in engaging with good customer service and improving the performances of businesses.
**Responsibilities**
- Ensuring received content adheres to program community guidelines.
- Meeting program-defined performance indicators.
- Evaluating and managing sensitive user-generated content according to client parameters.
- Investigating and escalating urgent issues following established procedures.
- Upholding corporate confidentiality policies for data security.
- Following all relevant role-related orders, instructions, and procedures.
**Qualifications**
- Bachelor's Degree in any field.
- Good command of Japanese Skills (JLPT N2-N1)
- Welcome new graduates.
- Welcome anyone interested and willing to learn.
- Experience in any related role is an advantage.
- Strong coping, emotional resilience, and stress-management skills
- Able to work in rotational shifts (including night shifts).
- **Working Hours**: 5 days/week, rotational shifts (9.00 - 18.00, 13.00 - 22.00, 22.00 - 07.00).
- **Location**: BTS Chong Nonsi and BTS Ratchatewi (Must be able to work at both places)
**Benefits**
- Language allowance
- Shift allowance
- Flexible allowance
- Health check-up
- Health insurance
- Vacation leaves 15 days
- Etc.
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