Content Moderator Team Lead

4 weeks ago


กรงเทพมหานคร, Thailand Monday Brews Full time

**Job Title: Content Moderator Team Lead**

**Responsibilities**:

- Stay updated with platform policies, community standards, and legal regulations to effectively identify and address content violations. You will play a crucial role in enforcing and upholding these policies to maintain a safe and inclusive online environment.
- Training and onboarding of new content moderators, ensuring they understand the guidelines, policies, and best practices.
- Provide ongoing support and guidance to moderators, answering questions and addressing concerns related to content moderation.
- Collaborate with cross-functional teams, such as Community Manager, to address emerging issues, improve moderation processes, and share knowledge and best practices. Assist in responding to user inquiries and providing support when needed
- Adhere to agreed turnaround times and maintain a high standard of quality in reviewing reported content
- Make well-balanced decisions, serving as an advocate for our community and upholding social media's mission.
- Utilize market-specific knowledge, signals, and insights to identify scalable solutions for improving community support.
- Identify workflow inefficiencies and propose effective solutions for optimization.
- Recognize trends and patterns, promptly escalating issues outside the scope of company policy to the global team.

**Requirements**:

- Fluency in both English and Thai (Written and Spoken) is essential.
- Strong attention to detail and ability to maintain accuracy in content review.
- Ability to work effectively in a 24/7 rotational shift environment.
- Excellent communication and interpersonal skills.
- Proven prior experience in content moderation or quality assurance is mandatory.

**Job Details**:

- Work Location: Office-based (after initial remote training)
- Shifts: 24/7 rotational shifts
- Shift Duration: 9 hours per shift
- Work Schedule: 5 days working with 2 rotational days off (no set holidays)

Please note that this position requires working rotating shifts to ensure round-the-clock coverage. After the initial training period, the role will be office-based in Bangkok, Thailand.

Ability to commute/relocate:

- กรุงเทพมหานคร: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Content moderator: 1 year (required)

**Language**:

- English (required)
- Thai (required)

**Speak with the employer**
+91 9560794164



  • กรุงเทพมหานคร, Thailand TikTok Full time

    Responsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imaginations...


  • กรุงเทพมหานคร, Thailand Tekrecruiters Full time

    _**Content Moderator Team Leader, Japanese**_ - Motivate and strategize how the team will meet efficiency, productivity, and consistency targets. - Ability to understand the critical-to-quality (CTQ) parameters that affect the process and work on them. - Perform twice a month check-point on the analyst’s performance using scorecards as a point of...


  • กรุงเทพมหานคร, Thailand EPS Ventures Sdn Bhd Full time

    **Position: Korean/Japanese Content Moderator** Location: Bangkok Tenure: Permanent **Remuneration**:THB30,000 - 50,000 Client Background: Global BPO Company Seeking a highly motivated and detail-oriented individual to join the team as a content moderator. As content moderator, you will be responsible for reviewing user-generated content to ensure that...


  • กรุงเทพมหานคร, Thailand Growthfn Full time

    Job Description: Position Overview: As a Content Moderator for our video platform, you will be responsible for ensuring that the content uploaded and shared by users adheres to our platform's guidelines and community standards. You will play a crucial role in maintaining a safe and positive environment for all users by reviewing and moderating various types...


  • กรุงเทพมหานคร, Thailand growthfn Full time

    **Responsibilities**: - Review and moderate user-generated content on our platform in Mandarin, ensuring compliance with community guidelines and policies - Identify and report inappropriate content, spam, and other violations - Provide feedback and insights to improve content moderation processes - Collaborate with the moderation team to maintain a safe...


  • กรุงเทพมหานคร, Thailand growthfn Full time

    **Job Summary**: As a Content Moderator, you will be responsible for monitoring and reviewing user-generated content to ensure it adheres to our community guidelines and policies. You will play a crucial role in maintaining the integrity of our platform by identifying and removing inappropriate or harmful content. **Key Responsibilities**: - Monitor...


  • กรุงเทพมหานคร, Thailand Mindpec Solutions Full time

    **【Content Moderator】【JAPANESE】【BPO】** ◆◇◆タイ・バンコクのBPOにて**コンテンツモデレーター** 日本人カスタマーサポートを募集中◆◇◆ We are hiring **#Japanese #Content Moderator #Permanent** **Job Title**:Content Moderator **Job Role**: **Responsibilities**: - Responsible for the content safety of...


  • กรุงเทพมหานคร, Thailand growthfn Full time

    **Key Responsibilities**: - Review and moderate user-generated content (text, images, videos) to ensure compliance with community guidelines and policies. - Identify and escalate potential risks and violations to appropriate teams. - Maintain a high level of accuracy and attention to detail while meeting daily targets and deadlines. - Provide feedback and...


  • กรุงเทพมหานคร, Thailand growthfn Full time

    you will be responsible for monitoring and moderating user-generated content on online platforms such as social media, forums, and websites. Their main duties include reviewing and approving or removing user-generated content based on guidelines provided by the platform. They also respond to user inquiries and reports related to content moderation issues....


  • กรุงเทพมหานคร, Thailand GrowthFn Full time

    Position Overview: As a Content Moderator for our video platform, you will be responsible for ensuring that the content uploaded and shared by users adheres to our platform's guidelines and community standards. You will play a crucial role in maintaining a safe and positive environment for all users by reviewing and moderating various types of video content....

  • Content Moderator

    3 weeks ago


    กรุงเทพมหานคร, Thailand Go Asia Consulting Manpower Co., Ltd. Full time

    **Position : Content Moderator** Company : Game Development, BPO Salary : 18K (OT not included) Work Location : Khlong Sam Wa (Phraya Suren) Working Days : Work in Shifts ㅡ **Responsibilities**: - Responsible for the content safety of short video products, ensuring their legal compliance - Engaging in the improvement and operation strategies of...

  • Content Moderator

    2 weeks ago


    กรุงเทพมหานคร, Thailand Go Asia Consulting Manpower Co., Ltd. Full time

    **Position : Content Moderator** Company : Game Development, BPO Salary : 14K-18K (OT not included) Work Location : Khlong Sam Wa (Phraya Suren) Working Days : Work in Shifts ㅡ **Responsibilities**: - Responsible for the content safety of short video products, ensuring their legal compliance - Engaging in the improvement and operation strategies of...

  • Content Moderator

    2 weeks ago


    กรุงเทพมหานคร, Thailand Go Asia Consulting Manpower Co., Ltd. Full time

    **Position : Content Moderator (เจ้าหน้าที่ตรวจสอบเนื้อหาบนแอปพลิเคชั่น)** Company : Game Development, BPO Salary : 18K (OT not included) Work Location : Khlong Sam Wa (Phraya Suren) Working Days : Work in Shifts ㅡ **Responsibilities**: - Responsible for the content safety...

  • Content Moderator

    4 weeks ago


    กรุงเทพมหานคร, Thailand Go Asia Consulting Manpower Co., Ltd. Full time

    **Position : Content Moderator (Khmer Language)** Company : Game Development, BPO Salary : 18K-21K THB Work Location : Khlong Sam Wa (Phraya Suren) Free Shuttle Bus Working Days : Work in Shifts (5 Days a Week) ㅡ **Responsibilities**: - Responsible for the content safety of short video products, ensuring their legal compliance - Engaging in the...

  • Content Moderator

    4 weeks ago


    กรุงเทพมหานคร, Thailand Go Asia Consulting Manpower Co., Ltd. Full time

    **Position : Content Moderator (Burmese Language)** Company : Game Development, BPO Salary : 18K-21K THB Work Location : Khlong Sam Wa (Phraya Suren) Free Shuttle Bus Working Days : Work in Shifts (5 Days a Week) ㅡ **Responsibilities**: - Responsible for the content safety of short video products, ensuring their legal compliance - Engaging in the...

  • Content Moderator

    4 weeks ago


    กรุงเทพมหานคร, Thailand Go Asia Consulting Manpower Co., Ltd. Full time

    **Position : Content Moderator (Laos Language)** Company : Game Development, BPO Salary : 18K-21K THB Work Location : Khlong Sam Wa (Phraya Suren) Free Shuttle Bus Working Days : Work in Shifts (5 Days a Week) ㅡ **Responsibilities**: - Responsible for the content safety of short video products, ensuring their legal compliance - Engaging in the...

  • Content Moderator

    3 months ago


    กรุงเทพมหานคร, Thailand SCOUTER Full time

    Exciting Opportunity for New Graduates: Join our Team´s client as a Content Moderator! Are you a recent graduate eager to kickstart your career in a dynamic and thriving environment? Look no further! Our company is on the lookout for enthusiastic individuals to join us as Content Moderators, contributing to the safety and compliance of our engaging short...

  • Content Moderator

    3 weeks ago


    กรุงเทพมหานคร, Thailand Language Talent Solutions Full time

    Job Title**:Content Moderator (Japanese Speakers & Native Thai Only)** Location**:Bangkok, Thailand** Salary**:Thai Baht 30,000 - 50,000 (Basic) depends on your performance during the interview** Working Hours**:24/7 Rotational Shift / Monday - Sunday (Work 5 days in a week)** Benefits**:Health Insurance / Annual Leave / Sick Leave / Other...

  • Content Moderator

    3 weeks ago


    กรุงเทพมหานคร, Thailand Teleperformance Full time

    Overview: Content moderator jobs continue to be on the rise as the online world never stops needing content moderation. A Content Moderator is always on guard, maintaining the online reputation of a business. They screen, monitor, and approve content in compliance with the website’s guidelines. Also, they promote excellent customer service and help to...

  • Content Moderator

    4 weeks ago


    กรุงเทพมหานคร, Thailand GrowthFn Full time

    Location: Bangkok **Salary**: 40-50K THB Language Required: Native Thai + Japanese (N1/N2/N3) Joining: ASAP Headcount: 5 Shift: 24*7 - Rotational (5 days working, 2 days off) Hire Type: 12 months direct contract, renewable - Good communication in English and JAPANESE (JLPT N1,N2,N3...) language are preferable. - Experience: > 0 - 2 years of BPO...