Operations Manager

2 weeks ago

วฒนา กรงเทพมหานคร, Thailand RS PCL Full time

Manage brand outlet/s and their operations according to SOP and QSC.
Forecast sales and cascade targets.
Oversee supplies ordering and procurement processes and transactions.
Ensure superb guest experience via relentless and continuous improvements using feedback, training, and a support system.
Exemplify ownership in all aspects of work.
Establish brand goals, roadmap, feasibility studies, operational timelines, with ongoing evaluation.
Prepare and track reports on sales, growth, budgets, payroll, and overall financial progress.
Identify opportunities for expansion by doing ie. location analysis and market study.
Ensure clear and competitive market positioning from concept to execution.
Build a positive and driven workforce by setting example and being a role model.
Ensure trust, cooperation, consistency, and integrity.
Celebrate successes and learn from failures via constructive criticism.
Show ability to recognize, develop, and empower team / individuals.
Deliver a positive customer experience through a positive service minded work culture.
Embed the practice of improving profitability, controlling expenses, and seeking business opportunities for team.
Ensure compliance of company policy and standard.
Always self-improve and a great problem solver.

**Qualifications**:
Successful opening of at least 3 F&B outlets / brands.
Experience in management of 20+ team members.
3 years + experience in Food & Beverage, Culinary, or related hospitality fields.
Degree in service management, hotel management, BA, or related hospitality degree.
Proficiency in work apps such as Google Suite, Slack, Airtable.
**Working Style**: Fast-pace, timely, organized, goal-oriented.
**Work Days**: 6 Days/Weekly (Occasional weekend work may be required for event coverage).
**Faculties preferred**: Humanities, Business Administration
**Job skills required**: Management, English, Procurement, Financial Reporting
**Job skills preferred**: Leadership Skill, Good Communication Skills, Service-Minded

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