Cluster Sr. Sales Manager
2 days ago
**Job Description**:
- Maintain complete knowledge of the following (to include but not limited to):
- All hotel features / services, hours of operation
- Hotel function space, entertainment options, menus and floral decoration options
- Hotel safety guidelines and evacuation plan
- Achieve daily targeted number of sales calls with effectiveness
- Responsible for the Corporate and MICE segment for the hotels
- Develop business leads for the Hotel on a weekly basis
- Prepare monthly list of accounts to penetrate for the following month
- Have a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts
- Prepare monthly action plan for main responsible market segment
- Perform monthly review account profile on room nights production and average rate
- Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge
- Fully responsible of accounts under his/her management, including contracting, updating profile and renewing contracts
- Update management on VIP arrivals, meet and greet accordingly
- Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue
- Conduct negotiations to achieve the best profit and rates for the Hotel
- Attend hotel clients and local community business events to network and maintain high visibility
- Attend events, fairs, Sales Calls both domestic and international upon business required
- Update Cluster Director of Sales on market trends and business leads
Work Experience
- University/College Degree. Fluency in written, spoken English
- Strong leadership, interpersonal and training skills
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times
**Benefits**:
- Employee benefit card offering discounted rates in Accor Hotels worldwide.
- Develop your talent through learning programs by Academy Accor.
- Opportunity to grow within your property and across the world
- Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.
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