Regional Partner Manager
3 days ago
**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
As Regional Partner Manager, you will help support our transformational vision: 'Partner Success' is synonymous with 'Customer Success' in accelerating Digital Transformation and predictable outcomes for our partners.
The Regional Partner Manager is aligned to a focused regional territory to lead Co-sell/Co-delivery and "Sourced" NNACV. You will produce new business in logo accounts, and ensuring our partners help provide successful projects within your territory or region. You will work with Field Sales, Solution Sales specialists, Pre-sales, and the Customer Outcome teams to grow the pipeline.
You will be empowered to develop a joint go-to-market Territory plan featuring ServiceNow enabled service and workflow offerings. Strategies will feature "Sourced and Partner Impacted" NNACV, showcase wins and capacity metrics, and reflect regional Marketing plans and engagement with other ServiceNow sales solutions teams. Success will be measured by achievement of sales quotas for allocated accounts or territory on a quarterly and annual basis. Territory is aligned to the Thailand Sales territory, primarily Thailand, and secondary Vietnam.
**What you get to do in this role**:
- Work with ServiceNow partners to produce new business.
- Ensure our partners help provide successful projects to customers.
- Support joint sales pursuit activities to guide field interlock resulting in "Sourced" NNACV.
- Accelerate account growth through joint go-to-market plans in consideration of ServiceNow's four C requirements: Capacity, Capability, Competency, and Customer Success.
- Ensure Alliance operational thoughtfulness, consistency and business review governance with ServiceNow and executive partners from regional partners.
- Develop capacity plans to assure partners are well positioned to sell the value of the Now Platform and to provide successful customer implementations (through proper competencies, certifications, and committed co-delivery plans).
- Work with Marketing teams on both sides to build joint closed-loop demand generation plans (Partner Prospecting Days, CxO Roundtables and joint events).
- Ensure the Partner strategy is following Value Selling (i.e., Value Prompter) and Now Value principles.
**Qualifications** To be successful in this role you have**:
- Develop & Maintain Standard Operating Procedures (Business Planning Guides, Enablement Journeys etc.)
- Effectively coach & enable partners both remotely and face to face as needed
- Communicate Partner Programs’ Requirements & Benefits across the ecosystem
- Ability to communicate in Thai language with our Thailand customers and partners
- Provide Day-to-Day Management of Partner Ecosystem
- Work closely with ServiceNow Partner Operations and Partner Enablement to ensure reporting and best practice is being executed
- Conduct Quarterly and Bi-annual Business Reviews
- Develop Partner Business Case + Program Roadmaps
- Articulate investment areas needed to both enter and progress through the partner program
- Execute Remediation Plans
- Enhance & Manage Partner Portal and Other Systems
- Work Towards Partner Revenue Goals through Teaming & Subcontracting
- Build and Maintain Relationships Between the PDC and the Partner ecosystem
- Participate in Marketing Events
- Traveling is mínimal
JV20
**Additional Information**
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
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