Outside & Inside Sales Manager

1 week ago

กรงเทพมหานคร, Thailand PRTR Full time

Our client is a global expert in maritime transport and logistics who are now seeking a highly motivated and organized Outside and Inside Sales Manager to join their team.

**Key Responsibilities**
- Selling to customers the solution best fitted to their needs by phone.
- Participating in establishing the commercial action plan and in the agency sales segmentation.
- Carrying out sales leads research, telephone canvassing, collecting and structuring information about clients, and following it up.
- Structuring information about competitive rate evolution to enable the line to adapt its commercial policy.
- Ensuring updates of commercial data in the information system.
- Collecting commercial data and customer feedback in the Group system.
- Identifying commercial market opportunities and developing new business.
- Leading the Sales team and establishing team objectives and working principles (customer base is developed and enriched by the team).
- Ensuring that team members deliver and strive to exceed the Sales Action Planning objectives and work as a team.
- Resolving conflicts or issues that may arise within the authority level.
- Taking direction from Manager and implementing initiatives to team members.
- Motivating and inspiring team members to perform.
- Identifying commercial market opportunities and prospects and following up with customers to develop and monitor the customer’s portfolio.
- Selling Group products and services and Non-Maritime products in compliance with the pricing policy.
- Receiving, and qualifying priority requests and processing their requests.
- Planning and conducting commercial visits according to the commercial action plan and producing visit reports.
- Ensuring follow-up on her/his customer's portfolio payment and contributing to recovering unpaid debt.
- Participating in commercial events and developing a professional network within her/his commercial area.
- Participating in establishing the Commercial action plan ensuring the right customer segmentation is selected in her/his area.
- Ensuring updates of commercial data in the information system.
- Coaching new staff on company systems and coaching existing staff on any new work procedures/processes.
- Ensuring all targets are achieved and taking appropriate action when necessary.

**Qualifications**- At least 5 years of working experience at the management level.
- Excellent presentation.
- Good knowledge of the shipping/ forwarding industry.
- Good command of spoken and written English.
- Strong coordination & negotiation skills, able to solve unexpected difficulties.
- Leadership skills, Assertive and tactful.

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