Inside Sales
4 weeks ago
**Industry**: Trading(Automotive), Trading(Electronics/Semiconductors)
- ** Job Description**:
- Inside Sales reports to Sales manager and to the General Manager.
Internal collaboration with: All departments and more specific within the Operations and Inside Sales department.
External collaboration with suppliers, customers, forwarders, and project owners.
[Respond and handle incoming RFI]
- Respond to incoming (customer / supplier) RFI and collect all relevant information for future documentation and quotation purposes.
- Check elaborate customer requests with suppliers and project owners to find relevant products and suppliers encompassing the customer’s request.
- Describe and document all relevant (technical) product information including specification sheets and drawings.
- Create and maintain project documentation and files which are easily accessible by other internal parties.
- Follow up and keep all parties properly informed.
[Respond and create RFQ’s upon request or triggered by price changes]
- Receive, validate and confirm incoming RFQ and prioritize them accordingly.
- Create and update cost price calculation sheets where all relevant project information, delivery, pricing, and profitability aspects are taken into consideration.
- Communicate options and alternatives with your customers and the operations department.
- Get approval for finalized quotations, send them out to the customers, maintain a structured follow up schedule and record its status on the department’s tracking sheet.
[Maintenance]
- Request and update customer and supplier price lists by actively requesting updated prices from the supplier and requote the customer if needed.
- Customer Service
Act as account manager by connecting different parties in case of delivery issues, quality problems and provide end-to-end customer service.
- ** Requirement**:
- 【Must】
- Bachelor's Degree in any fields
- Experience in sales/customer support
- Good command of English
【Advantage】
- Familiar with logistics and supply chain processes, customs regulations, VAT rules and all required documents inherited in the automotive industry as standard business manners.
- System: Computer literacy and internal System
- ** English Level**: Level 3 - Business Level
- ** Other Language**: English
- ** Working Hour**: 8:30 ~ 17:30
- ** Holiday**:
- Weekends (Sat-Sun)
- Public Holidays (Thailand)
- ** Benefit**:
- Social Security Fund
- Transportation fee: 2,000THB/month
- Full-time award: 1,000THB/month
- Provident fund
- Health insurance
- Bonus (Dec)
-
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