Guest Relations Officer

1 week ago

กรงเทพมหานคร, Thailand HSH Group Full time

Working alongside a wonderful team at The Peninsula Bangkok, we are seeking a Guest Relations Officer who serve as the hotel’s ambassador to all guests, both on and off the property. Proactively offer services that exceed guest expectations and stay informed about trends and activities both within the hotel and the local community that impact guest relations
- Work for a prestigious hotel in Bangkok.
- Learn and grow within a strong Rooms division
- Favorable remuneration package

**Responsibilities**
- Coordinate with various departments, including Housekeeping, Spa, Food & Beverage, and Front Office, to ensure that all pre-stay arrangements for assigned VIPs are meticulously organized.
- Review the daily arrivals and departures of VIPs, making every effort to meet, greet, and bid farewell to guests.
- Oversee VIP room assignments, ensuring that all necessary preparations, such as welcome amenities and special setups, are completed.
- Lead and manage the VIP arrival experience by facilitating a seamless in-room check-in process, including for guests arriving via hotel transfer.
- Be present during the guest's stay, striving to achieve satisfaction by gathering feedback, anticipating needs, and fulfilling requests.
- Assist the Front Desk with check-in and check-out processes, and support other departments as needed.
- Contribute to increasing hotel revenue through room upselling, Spa services, and Food & Beverage promotions.
- Promote hotel activities and provide information to potential guests, staying informed about products and promotions.
- Ensure that all VIP welcome cards, Honeymoon, Birthday, and Anniversary cards are prepared and delivered to Room Service before the guest’s arrival.
- Review VIP departures daily, ensuring that all bills are accurate and providing necessary assistance, such as extending check-out times or arranging departure transfers.

**Requirements**:

- Bachelor's degree or equivalent hotel management courses with hotel operations
- Front Desk or Reception Experience in the hotel industry 1-2 years
- Good knowledge in Customer Service Excellence, Strong Communication Skills, Attention to Detail.
- Fluent in English, both written and spoken

We are delighted to receive your resume and will liaise directly with suitable applicants.

**About The Peninsula Bangkok**

Opened in 1998, The Peninsula Bangkok is set on the banks of the Chao Phraya River, with sweeping views of the city skyline. Its amenities, including a sumptuous three-tiered swimming pool and private helipad, are among the most luxurious offered at any hotel in Thailand.

  • Guest Relations Officer

    1 week ago

    กรุงเทพมหานคร, Thailand MINOR Hotels Full time

    As a Guest Relations Officer, you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner. You will take personal responsibility for ensuring that all issues...

  • Guest Relations Officer

    3 weeks ago

    กรุงเทพมหานคร, Thailand Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Guest Relations Officer

    3 weeks ago

    กรุงเทพมหานคร, Thailand Anantara Siam Bangkok Hotel & Spa Full time

    College degree in hotel management or related field. Previous experience in Front Office or Guest Services. Excellent communication skills. Experience with Front Office Systems. Proficient in English, both written and spoken. **Job skills required**: Management, English

  • Guest Relation

    4 weeks ago

    คลองสามวา, กรุงเทพมหานคร, Thailand บริษัท พรอพเพอร์ตี้ เทคโนโลยี่ จำกัด Full time

    Guest Relation บริษัท พรอพเพอร์ตี้ เทคโนโลยี่ จำกัด สมัครงานทันที วันนี้ คุณสมบัติพื้นฐาน งานประจำ 2 - 3 ปี ปริญญาตรี 18,000 - 20,000...

  • Guest Relations Agent

    3 weeks ago

    ธนบุรี, กรุงเทพมหานคร, Thailand Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Guest Relation Officer

    3 weeks ago

    พระโขนง, กรุงเทพมหานคร, Thailand บริษัท พรีโม เซอร์วิส โซลูชั่น จำกัด Full time

    **รายละเอียดงาน**: **รูปแบบงาน **:งานประจำ**: **จำนวนที่รับ **:1 ตำแหน่ง**: **สถานที่ปฏิบัติงาน...

  • Guest Relation Officer

    4 weeks ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Additional Information** **Job Number**24156340 **Job Category**Rooms & Guest Services Operations **Location**Bangkok Marriott Marquis Queen’s Park, 199 Sukhumvit Soi 22, Bangkok, Bangkok, Thailand, 10110 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Supply guests with directions and information regarding property...

  • Guest Relation Officer

    3 weeks ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24156340 **Job Category** Rooms & Guest Services Operations **Location** Bangkok Marriott Marquis Queen’s Park, 199 Sukhumvit Soi 22, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions and information regarding property...

  • Guest Relation Officer

    7 days ago

    กรุงเทพมหานคร, Thailand บริษัท พรีโม เซอร์วิส โซลูชั่น จำกัด (มหาชน) Full time

    อสังหาริมทรัพย์ วันนี้ - คุณสมบัติพื้นฐาน - งานประจำ- 0 - 1 ปี- กรุงเทพมหานคร- ปริญญาตรีหรือสูงกว่า- 15,000 - 20,000 บาท/เดือน-...

  • Guest Relations Agent

    1 week ago

    กรุงเทพมหานคร, Thailand Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Guest Relations Officer, Paii

    1 week ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24109641 **Job Category** Food and Beverage & Culinary **Location** W Bangkok, 106 North Sathorn Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Greet guests and determine the number in their party. Seat guests by finding a clean,...

  • Guest Relations Officer

    1 week ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Additional Information** **Job Number**24211553 **Job Category**Food and Beverage & Culinary **Location**W Bangkok, 106 North Sathorn Road, Bangkok, Bangkok, Thailand, 10500 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Greet guests and determine the number in their party. Seat guests by finding a clean, available...

  • Guest Relations Manager

    4 weeks ago

    กรุงเทพมหานคร, Thailand MINOR Hotels Full time

    The GR / Executive Floor Manager is fully in charge of the overall operation of the Executive Floor, and ensures that the highest standards of service are maintained. To keep guest profile record for all VIP guest’s detail to ensure all VIP was greet and meet upon arrival and departure. To maximize revenue by up sell hotel product. **Qualifications**: -...

  • Guest Relations Manager

    4 weeks ago

    กรุงเทพมหานคร, Thailand Grand Mercure Bangkok Atrium Full time

    **Job Description**: - Leading team to maximize revenue by up-sell program. - The Guest Relations Manager is fully in-charge to efficiently run and supervise of the Lobby area. - To maintain a high degree of operational efficiency at the Guest Relation desk, Business Center and in the lobby. - To keep all the tools on hand updated and enabling a smooth...

  • Guest Relations Manager

    3 weeks ago

    กรุงเทพมหานคร, Thailand Minor International Full time

    **Company Description** Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. The GR / Executive Floor Manager is fully in charge of the overall operation of the Executive Floor, and ensures that the highest standards of service...

  • Guest Relations Manager

    5 days ago

    กรุงเทพมหานคร, Thailand Centara Hotels & Resorts Full time

    Guest Relations Manager holds a key position by providing the first impression given to guests. The position necessitates being an information provider, receiver, diplomat, problem solver, salesperson, hotel representative, public relations agent, coordinator of activities and accountant with the utmost politeness, efficiency and...

  • Banquet Guest Relations

    1 week ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24180728 **Job Category** Food and Beverage & Culinary **Location** W Bangkok, 106 North Sathorn Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management ** - F&B and Event Service Expert** Our jobs aren’t just about putting food on the table or serving...

  • Banquet Guest Relations

    7 days ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24077547 **Job Category** Food and Beverage & Culinary **Location** W Bangkok, 106 North Sathorn Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Prepare coffee breaks, carts, and stations with appropriate food and beverage as stated in...

  • Guest Service Center Officer

    3 weeks ago

    กรุงเทพมหานคร, Thailand Minor International Full time

    **คำอธิบายบริษัท** RAKxa is Thailand's 1st Fully Integrative Wellness & Medical Retreat RAKxa integrates Functional Medicine and Complementary & Alternative Medicine (CAM) together using holistic approach. Functional medicine consists of VitalLife Medical Wellness center and Medical Gym. CAM consists of Thai Traditional Medicine...

  • Guest Service Supervisor

    3 weeks ago

    กรุงเทพมหานคร, Thailand Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...