Guest Relations Manager

7 months ago


กรงเทพมหานคร, Thailand Grand Mercure Bangkok Atrium Full time

**Job Description**:

- Leading team to maximize revenue by up-sell program.
- The Guest Relations Manager is fully in-charge to efficiently run and supervise of the Lobby area.
- To maintain a high degree of operational efficiency at the Guest Relation desk, Business Center and in the lobby.
- To keep all the tools on hand updated and enabling a smooth operation.
- Handling all guest grievances and complaints as per company standard at all times.
- Ensure maximum levels of guest service and satisfaction by using a diplomatic way and flexibility when dealing with both hotel guest and staff.

Work Experience
- Diploma in Tourism / Hospitality Management.
- Minimum 3 year of relevant experience.
- Excellent reading, writing and oral proficiency in English language.
- Ability to speak other languages and basic understanding of local languages will be an advantage.
- Good communication and customer contact skills.
- Service oriented with an eye for details.
- Ability to work effectively and contribute in a team.
- Self-motivated and energetic.

**Benefits**:

- Employee benefit card offering discounted rate in Accor Hotels worldwide.
- Develop your talent through learning programs by Academy Accor.
- Opportunity to grow within your property and across the world
- Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities.



  • กรุงเทพมหานคร, Thailand Hilton Full time

    Guest Relations Manager A Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. **What will I be doing?** As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to...


  • กรุงเทพมหานคร, Thailand Hilton Full time

    Guest Relations Officer With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...


  • กรุงเทพมหานคร, Thailand Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...


  • กรุงเทพมหานคร, Thailand Hilton Full time

    Guest Relations Officer With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...


  • กรุงเทพมหานคร, Thailand Hilton Full time

    Guest Relations Team Leader A Guest Relations Executive directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. **What will I be doing?** As Guest Relations Executive, you will directly address the needs of VIP Guests and inform other Team...


  • กรุงเทพมหานคร, Thailand HSH Group Full time

    Working alongside a wonderful team at The Peninsula Bangkok, we are seeking a Guest Relations Officer who serve as the hotel’s ambassador to all guests, both on and off the property. Proactively offer services that exceed guest expectations and stay informed about trends and activities both within the hotel and the local community that impact guest...


  • กรุงเทพมหานคร, Thailand Hilton Full time

    Guest Relations Officer - Japanese With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton...

  • Guest Relation Officer

    2 months ago


    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Additional Information** **Job Number**24156340 **Job Category**Rooms & Guest Services Operations **Location**Bangkok Marriott Marquis Queen’s Park, 199 Sukhumvit Soi 22, Bangkok, Bangkok, Thailand, 10110 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Supply guests with directions and information regarding property...

  • Guest Relation Officer

    4 months ago


    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24156340 **Job Category** Rooms & Guest Services Operations **Location** Bangkok Marriott Marquis Queen’s Park, 199 Sukhumvit Soi 22, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions and information regarding property...

  • Guest Relations Agent

    6 months ago


    ธนบุรี, กรุงเทพมหานคร, Thailand Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...


  • กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24180728 **Job Category** Food and Beverage & Culinary **Location** W Bangkok, 106 North Sathorn Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management ** - F&B and Event Service Expert** Our jobs aren’t just about putting food on the table or serving...


  • กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Additional Information** **Job Number**24180728 **Job Category**Food and Beverage & Culinary **Location**W Bangkok, 106 North Sathorn Road, Bangkok, Bangkok, Thailand, 10500 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management ** - F&B and Event Service Expert** Our jobs aren’t just about putting food on the table or serving...


  • กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24077547 **Job Category** Food and Beverage & Culinary **Location** W Bangkok, 106 North Sathorn Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Prepare coffee breaks, carts, and stations with appropriate food and beverage as stated in...

  • Guest Relations Agent

    8 months ago


    กรุงเทพมหานคร, Thailand Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...


  • กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24105683 **Job Category** Rooms & Guest Services Operations **Location** W Bangkok, 106 North Sathorn Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Organize, confirm, process, and conduct all guest check-ins/check-outs, room...


  • กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Additional Information** **Job Number**24211553 **Job Category**Food and Beverage & Culinary **Location**W Bangkok, 106 North Sathorn Road, Bangkok, Bangkok, Thailand, 10500 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Greet guests and determine the number in their party. Seat guests by finding a clean, available...


  • กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24109641 **Job Category** Food and Beverage & Culinary **Location** W Bangkok, 106 North Sathorn Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Greet guests and determine the number in their party. Seat guests by finding a clean,...


  • กรุงเทพมหานคร, Thailand Crowne Plaza Hotels & Resorts Full time

    **Guest Relation Team Member (Japanese)** ゲストリレーションチームメンバー(勤務地:ホテルクラウンプラザバンコク) We believe every plate tells a story. So, we’re searching for an Executive Chef with a palate for serving up truly memorable dishes. Whenever and wherever our guests choose to dine. Behind the scenes,...


  • กรุงเทพมหานคร, Thailand Grand Mercure Bangkok Atrium Full time

    **Job Description**: - Guest Experience Manager is the key objectives the continuous improvement and operational implementation of the Guest Experience and online reputation of the hotel by monitoring daily performance and guest feedback, representing the Guest within the hotel and supporting GM on achieving targets. - You will ensure full compliance of the...


  • กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Additional Information** **Job Number**24215121 **Job Category**Rooms & Guest Services Operations **Location**The Athenee Hotel a Luxury Collection Hotel Bangkok, 61 Wireless Road (Witthayu), Bangkok, East Java, Thailand, 10330 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty...