Guest Relation Officer

2 weeks ago

กรงเทพมหานคร, Thailand Marriott International, Inc Full time

**Job Number** 24156340
**Job Category** Rooms & Guest Services Operations
**Location** Bangkok Marriott Marquis Queen’s Park, 199 Sukhumvit Soi 22, Bangkok, Bangkok, Thailand VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management

***

Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,** begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Guest Relations Officer

    2 days ago

    กรุงเทพมหานคร, Thailand MINOR Hotels Full time

    As a Guest Relations Officer, you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner. You will take personal responsibility for ensuring that all issues...

  • Guest Relations Officer

    2 weeks ago

    กรุงเทพมหานคร, Thailand Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Guest Relations Officer

    2 weeks ago

    กรุงเทพมหานคร, Thailand Anantara Siam Bangkok Hotel & Spa Full time

    College degree in hotel management or related field. Previous experience in Front Office or Guest Services. Excellent communication skills. Experience with Front Office Systems. Proficient in English, both written and spoken. **Job skills required**: Management, English

  • Guest Relation

    2 weeks ago

    คลองสามวา, กรุงเทพมหานคร, Thailand บริษัท พรอพเพอร์ตี้ เทคโนโลยี่ จำกัด Full time

    Guest Relation บริษัท พรอพเพอร์ตี้ เทคโนโลยี่ จำกัด สมัครงานทันที วันนี้ คุณสมบัติพื้นฐาน งานประจำ 2 - 3 ปี ปริญญาตรี 18,000 - 20,000...

  • Guest Relations Agent

    2 weeks ago

    ธนบุรี, กรุงเทพมหานคร, Thailand Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Guest Relation Officer

    2 weeks ago

    พระโขนง, กรุงเทพมหานคร, Thailand บริษัท พรีโม เซอร์วิส โซลูชั่น จำกัด Full time

    **รายละเอียดงาน**: **รูปแบบงาน **:งานประจำ**: **จำนวนที่รับ **:1 ตำแหน่ง**: **สถานที่ปฏิบัติงาน...

  • Guest Relation Officer

    2 weeks ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Additional Information** **Job Number**24156340 **Job Category**Rooms & Guest Services Operations **Location**Bangkok Marriott Marquis Queen’s Park, 199 Sukhumvit Soi 22, Bangkok, Bangkok, Thailand, 10110 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Supply guests with directions and information regarding property...

  • Guest Relations Agent

    2 days ago

    กรุงเทพมหานคร, Thailand Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Guest Relations Officer, Paii

    2 days ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24109641 **Job Category** Food and Beverage & Culinary **Location** W Bangkok, 106 North Sathorn Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Greet guests and determine the number in their party. Seat guests by finding a clean,...

  • Guest Relations Manager

    3 weeks ago

    กรุงเทพมหานคร, Thailand MINOR Hotels Full time

    The GR / Executive Floor Manager is fully in charge of the overall operation of the Executive Floor, and ensures that the highest standards of service are maintained. To keep guest profile record for all VIP guest’s detail to ensure all VIP was greet and meet upon arrival and departure. To maximize revenue by up sell hotel product. **Qualifications**: -...

  • Guest Relations Manager

    3 weeks ago

    กรุงเทพมหานคร, Thailand Grand Mercure Bangkok Atrium Full time

    **Job Description**: - Leading team to maximize revenue by up-sell program. - The Guest Relations Manager is fully in-charge to efficiently run and supervise of the Lobby area. - To maintain a high degree of operational efficiency at the Guest Relation desk, Business Center and in the lobby. - To keep all the tools on hand updated and enabling a smooth...

  • Guest Relations Manager

    2 weeks ago

    กรุงเทพมหานคร, Thailand Minor International Full time

    **Company Description** Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. The GR / Executive Floor Manager is fully in charge of the overall operation of the Executive Floor, and ensures that the highest standards of service...

  • Guest Service Center Officer

    2 weeks ago

    กรุงเทพมหานคร, Thailand Minor International Full time

    **คำอธิบายบริษัท** RAKxa is Thailand's 1st Fully Integrative Wellness & Medical Retreat RAKxa integrates Functional Medicine and Complementary & Alternative Medicine (CAM) together using holistic approach. Functional medicine consists of VitalLife Medical Wellness center and Medical Gym. CAM consists of Thai Traditional Medicine...

  • Guest Services Officer

    4 weeks ago

    กรุงเทพมหานคร, Thailand HSH Group Full time

    Working alongside a wonderful team at The Peninsula Bangkok, we are seeking a Guest Services Officer to support the Guest Services team. - Work for a prestigious hotel in Bangkok - Learn and grow within a strong Rooms operation - Favorable remuneration package **Key Responsibilities** - To handle all Guest Services transactions, not limited to check-in &...

  • Guest Service Officer

    2 weeks ago

    กรุงเทพมหานคร, Thailand HSH Group Full time

    Working alongside a wonderful team at The Peninsula Bangkok, we are seeking a Guest Services Officer to support the Guest Services team. - Work for a prestigious hotel in Bangkok - Learn and grow within a strong Rooms operation - Favorable remuneration package **Key Responsibilities** - To handle all Guest Services transactions, not limited to check-in &...

  • Guest Service Supervisor

    2 weeks ago

    กรุงเทพมหานคร, Thailand Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Guest Service Supervisor

    23 hours ago

    กรุงเทพมหานคร, Thailand Minor International Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Guest Experience Manager

    2 weeks ago

    กรุงเทพมหานคร, Thailand Minor International Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Guest Service Supervisor

    4 weeks ago

    กรุงเทพมหานคร, Thailand Avani Full time

    Company Description Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. **Job Description**: In this role you are a key ambassador for the hotel and the brand, and will work to create one of the most powerful first impressions...

  • Guest Service Supervisor

    23 hours ago

    กรุงเทพมหานคร, Thailand Avani Full time

    Company Description Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. **Job Description**: In this role you are a key ambassador for the hotel and the brand, and will work to create one of the most powerful first impressions...