Assistant Manager, Fund Services

Job ID: 40795

Location: Bangkok, TH

Area of interest: Operations

Job type: Regular Employee

Work style: Office Working

Opening date: 26 Sept 2025

**JOB SUMMARY**
- Day-to-day activities:

- (a) Maintain securities trade, cash, accrual transactions in fund services system
(b) Monitor day-to-day account activities of assigned portfolios
(c) Monitor dividend / interest entitlements for assigned portfolios
(d) Reconcile securities position against custodian statements
(e) Reconcile cash position against bank statements
(f) Prepare portfolio valuation, and unit pricing report at intervals in accordance to client’s requirements
(g) Liaise with clients and fund managers for queries on transactions
(h) Check all designated areas of operations with vigilance and care to ensure clients receive the highest standard of quality services at all times
(i) Provide backup function within a team to ensure smooth operations
(j) Assist immediate superiors as and when required
(k) NAV Calculation process.
(l) To checking NAV announcement from client
(J) To check and verify Payment instruction, Foreign Cash Flow**Transaction Release**
1. Direct and take decisions on daily operational activities.
2. Execute authenticated and approved client transactions on a day to day basis.
3. Sign off transactional entries/Batch.
4. Verify customer’s signature for operate transaction- 5. Sign off in Cash Activities Report and Valuation Report
6. Take responsibility for the proper control of safes and keys as laid down in the Group instruction circular.
7. Ensure compliance within the team to Group and Regulatory requirement.
8. To effectively manage the risks so as to protect clients and the Bank’s interest.
9. Perform periodic self assessment on KCS, identify and report all exceptions on non compliance
10. Ensure compliance with sanctions procedure guideline and Anti Money Laundering policy.- The jobholder leads a dynamic, and multi-product team responsible for managing critical operational processes, controls and delivering a high-quality service to a diverse range of highly demanding clients. They are accountable for end-to-end delivery of Fiduciary and Fund Services operations for Thailand ensuring that we are aligned F2B where certain activities are managed in our hubs, we mitigate any operational, regulatory or client risks and enable the FSS businesses.- The jobholder plays a role in the definition and implementation of transformation initiatives, service, and control standards in the country/market. The jobholder pulls out country and specific themes that need to be addressed across the region and/or globally. Whilst simultaneously ensuring best practice and Group standards are adhered to in the region. This requires a high degree of understanding of the differences and nuances between the inputs from markets and the resultant impact on the global operating model.- The role requires extensive collaboration with regional and country functions such as our hub operational teams (where relevant), Front Office, Middle Offices, Sales, Client Management, Legal, Compliance, Risk and Product Management. To drive change in the local country teams when it comes to identifying opportunities for transformational projects but also in the managing of the day-to-day processes and controls and ensuring regional priorities are being worked on as part of our global agendas.- The job holder carries out the end-to-end operational responsibilities in the country/market and works closely with the other fund operations Asia country leads, central hubbed teams, country FSS business head, Country FSS Product, regional and group risk heads. To ensure that the operational units perform optimally and can articulate a forward-looking view of business growth, emerging local trends, and regulations to develop a platform consistent with the Bank’s and business’ strategic ambition.- The jobholder is a member of the FSS Operations Thailand Leadership Team.**RESPONSIBILITIES**

**Strategy**
- Contributes to the definition of best-practice global operating standards and operating environment within the Target Operating Model (TOM).
- Implements TOM and oversees its ongoing development in the country/market in addition to local market standards and approved client needs.
- Ensures compliance with all Group and Country policies, Code of Conduct, statutory regulations, and laws.
- Strong advocate of service consistency within and across regions. Actively takes steps to eliminate / minimise use of non-standard solutions.
- Identifies strategic service delivery issues relating to technology, process, human resource, and service quality and implements appropriate solutions.
- Ensures the operations teams are optimised and that resources are effectively managed to rapidly fill any service gaps identified.
- Participate in developing the strategic operations direction and roadmap for FSS, align with Business Strategy and investment appetite.
- Deliver a robust control envir