Assistance Manager, Asset Servicing

Job ID: 40840

Location: Bangkok, TH

Area of interest: Operations

Job type: Regular Employee

Work style: Office Working

Opening date: 26 Sept 2025

**JOB SUMMARY**
- The jobholder plays an important role and leads by example of high performance in the definition and implementation of transformation initiatives, service, and control standards in the country/market with full compliance of all laid down rules, regulations, policies, guidelines, procedures, practices and code of conduct imposed by the Company/Group.- The job holder carries out the end-to-end operational responsibilities in the country/market and works closely with the other stakeholders, regulatory and depository. To ensure that the operational units perform optimally and complied with regulations to develop a platform consistent with the Bank’s and business’ strategic ambition.**RESPONSIBILITIES**

**Strategy**
Contribute towards the future strategic direction and process innovation of Securities Services by keeping abreast of changes in customer needs, technology and business environment and taking pro-active steps to embrace and capitalize on these changes.**Business**
Awareness and understanding of the wider business, economic and market environment in which the Group operates**Processes**
- To supervise and control the day to day activities in Corporate Actions section to ensure all clients’ corporate entitlements are fully protected and promptly distributed in accordance to established procedures.
- To supervise and control the day to day activities in Corporate Actions section (Cross Border) to ensure all clients’ corporate entitlements are fully protected and promptly distributed in accordance to established procedures.
- To development of the corporate action and custody management processing systems to meet local and business needs and more importantly in meeting the needs of the clients
- To perform specific duties as instructed by the team management in accordance to the relevant procedures, guidelines, instructions and standards set in order to meet the productivity and service standards set
- To perform specific duties as instructed by the team management and to assist the team management in overseeing the daily processing/ delivery of trade services by the team to customers.
- Role models a strong, collaborative business relationship between the onshore and the hubbed centres that make up the end-to-end journey.
- Supports “One Bank” through strong connectivity with support and sales functions and related businesses such as Cash and Transaction Banking.

**People & Talent**
- Develops and embeds a high-performance culture; develops talent to ensure a high-quality succession pipeline; drives and contribute to the development of associates by guiding, coaching, motivating, supporting and assisting selected number of associates
- Leads through example and builds the appropriate culture and values. Sets appropriate tone and expectations from the Operations team and works in collaboration with risk and control partners.
- Continually strive to share key relevant knowledge and learnings with others and across the team.

**Risk Management**
- Understands the main risks facing the Group and identifies, assesses, monitors, controls and mitigates accordingly.
- Manages Operations Risk effectively, including identification, communication, and remediation of risks to the relevant forums
- Accountability - no audit fails; full remediation/root cause analysis and execution for ops losses.

**Governance**
- Embed the Group’s values and code of conduct in countries and hubs to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes, and regulations.
- Aligns the Operations agenda to global and regional business strategies, to global standards and the technology roadmap.
- Works with regulators in an open and co-operative manner.

**Regulatory & Business Conduct**
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead the Thailand Custody and Clearing operations teams to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

**Key Stakeholders**
- Finance
- Risk and compliance.
- Sale
- FI

**External**
- Auditors
- Regulators and other government departments/officials
- Industry partners, Banking Associations, etc
- Clients/Customers
- SCB outsourced vendors and Technology suppliers
- Countries respective Regulator, Depository, Ce