IT Support

Provide IT administration and service IT support for International Banks in a different time zone within a centralized shared service center in Bangkok. - Provide first and single point of contact (SPOC) for global end-users pertaining to new/previously reported IT issues and resolutions to increase productivity. - Work remotely with local IT, development...

**Main objectives and Summary** - Have a direct impact on the customer experience - Resolve escalated complex or sensitive inquiries from both internal and external clients and ensure they are satisfied with the solutions and quality of service offered - Act as a liaison between our delivery squads and operations teams, effectively communicating in both...

Development and implementation of ABAP projects. - Provide technical and functional guidance to other staffs. - Provide high quality customer support throughout the project. Other related tasks as assigned **Qualifications**: - At least Bachelor s degree in Computer Science, Management Information Systems or equivalent - Must have 1 - 3 years of related...

**Main objectives and Summary** - You will be working within a team performing web and mobile banking developments for HQ company, National Bank of Canada. - Collaborate with the business lines and support product owners in eliciting business needs, moderating workshops and conducting interviews. - Support the identification, verification, and documentation...

**Who We Are** PALO IT is a global innovation consultancy and Agile software development company dedicated to helping organizations embrace _tech as a force for good_. We work with clients to rapidly launch products and services, create new business models, and prepare leadership and culture for the future. We are a community of innovators, designers and...

**Responsibilities**: - Work closely with team members (QA, BA, Developers, Release manager and partners) to design, develop, improve, test execution and deliver high quality products. - Create detailed, comprehensive and well-structured test plans and test cases. - Design, develop, improve, maintain and execute the automation scripts. - Hands-on manual...

**Main objectives and Summary** You will be working within a team performing web developments for HQ company, National Bank of Canada. - Ensure level 1 and level 2 support resources are informed of new functionalities and releases - Coordinate between stakeholders to ensure everyone (including the end user) is informed of issues, including impact, severity,...

Review reported cases for their responsible modules. - Assign cases to team members and work collectively to develop a fully integrated solution that meets the business needs within the stipulated timeframe using the Outsystems Rapid Application Development platform. - Responsible for ensuring the proposed solution is aligned with the overall architecture...

**Job Description - Technical Solutions Manager** About us PALO IT is a global innovation consultancy specialised in human-centered design, Agile software development and in the AI-driven transformation of large, forward-thinking companies. As a community of innovators, designers and technologists, we are committed to helping businesses embrace tech as a...

**Thank you for your kind interest in ATA-IT.** We might not have any job openings in the area of your expertise at the moment, which is why you are now here! Please send your resume to us and make sure your specialized experience/requirement(s) can be identified in your profile. Once we have an open job opportunity that matches with your experience, we...