Terminal Operations Supervisor

**The Role**:
**What’s the role?**

Accountabilities:

- Responsible for dispatching activities including issuing of loading and delivery documents and security seals. Ensure proper filing of the delivery orders and provides copies of delivery orders and other delivery documentation to customers upon request.
- Responsible for stocks reconciliation activities including tank inventories, preparing and submitting inventory reports, investigations for discrepancies. Ensure that all stock and material movements/transactions are entered correctly into the system and that problems associated in this area resolved timely. Confirm that loadings are entered correctly into the system and resolved any problems associated in this area. Verify and record the correct quantity of hydrocarbons leaving the terminal, ensuring accurate loss control and duty recording compliance.
- Responsible for preparing End-of-days reports and for ensuring proper reviews, approvals, and retention of documents takes place.
- Responsible for preparing government-related reports and documentation with proper submission.
- Responsible for records management on-site including proper records retention.
- Responsible for office/terminal administration activities such as inventory of office/maintenances supplies.
- Act as focal point to interface with Road Transport and Shell-contracted haulers, including participating in the RT meetings with hauler’s staff and drivers (i.e. toolbox meeting, safety stand-down).
- Manage and control overall terminal KPI as per targets, such as terminal operation excellence, product quality, road transport operation, terminal budget (Opex), stock gain/loss and safety.
- Actively support the regular and annual terminal assurance review together with all colleagues.
- Be actively involved in the implementation of operational standard on-site (e.g. Terminal Operations Manual, HSSE & SP Control Framework).
- Participate in the development of site-specific local operating procedures for site safety critical tasks. Perform site safety critical tasks according to procedure, as required.
- Perform and provide all required trainings for terminal team ensuring compliance to local operating procedures.
- Lead safety discussion on-site. Arrange for/conduct safety talks, toolbox meetings and sharing/learning from incidents.
- Promote good attitude, competence and heart & mind among staff and contractors so that all activities in terminal are carried out properly and safely.
- Model generative HSSE culture behaviours and promote this within site contractors. Drive Shell’s commitment of no harm to people and to protect the environment. Demonstrate visible and felt safety leadership through measurable actions. Provide support to site contractors in their safety program.
- Demonstrate ethical leadership. Role model and drive accountability for adhering to safety, ethics and compliance standards (Shell’s General Business Principles, Code of Conduct, Life-Saving Rules, T&S compliance requirements, country regulations and other standards) in order to elicit a strong societal license to operate.
- Actively participate in the planning of own work and contribute to develop of team priorities. Take personal accountability for delivery of outcomes and understood impact to bottom line. Demonstrate care and inclusive and collaborative behaviours to drive sustained business performance.
- Build trust and maintain excellent works relationships with internal and external stakeholders (e.g. internal partners, third party operators, suppliers, local authorities, government agencies, etc.).
- Manage safety and compliance risks of the terminal. Promote and model adherence to safety and compliance standard and legal requirements, embed control barriers, and directly intervene when risks arise.
- Act as Terminal Manager in coordination with all stakeholders (i.e. FPT, hauler, Local Excise, Local Municipality, colleagues etc.) to ensure smooth operations and full compliance with HSSE standards and regulations/requirements.
- Actively coordinating with Supply, OtD, Marketing and all relevant colleagues to provide the right support promptly to achieve E2E benefits for LPT and PCT terminal.
- Support all activities at existing Shell LMP terminal when required such as demolition activities which including permit to work as PI/LPI role, asset management, emergency response, coordination with related stakeholder, etc.
- Act as Terminal Manager to support PCT Terminal for day-to-day operations and activities when required to ensure smooth operations and full compliance with HSSE standards & regulations, supervise all other operation activities on site and ensuring that key issues in terminal operations are identified and action plans are developed.
- Support Line Manager and Terminal OSP & Compliance Coordinator to prepare various reports/standard terminal profile information of all NOV terminals, lead discussion in terminal monthly meeting with prope