Customer Relations Executive

6 days ago

กรงเทพมหานคร, Thailand RecruitGo Full time

**About Us**

RecruitGo is a leading Employer of Record (EOR) company specializing in bridging top talents in emerging markets with global clients. Our services enable businesses to hire, manage, and pay employees internationally with ease. We are committed to providing seamless and efficient solutions to our clients and fostering a dynamic and inclusive work environment for our team.

**Position Overview**

RecruitGo is in search of an Customer Relations Executive based in Bangkok, Thailand. Our client is a company in the business consulting industry. In this role, you will be responsible for handling customer inquiries professionally, identifying and addressing customer needs, building strong relationships with key stakeholders, resolving product or service issues effectively, and preparing analytical reports on customer information.

Aside from your established skills and expertise, we are looking for someone who has at least 2 years of experience in customer support, strong phone handling and active listening skills, familiarity with CRM systems, excellent communication abilities, and the capacity to multitask and prioritize efficiently. A Bachelor’s degree in Business Administration or a related field is preferred.

**Responsibilities**
- Handle customer inquiries professionally and promptly.
- Identify and assess customers’ needs to achieve satisfaction.
- Develop strong relationships with customers, connecting with key business executives and stakeholders.
- Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, and following up to ensure resolution.
- Prepare reports by collecting and analyzing customer information.

**Qualifications**
- A minimum of 2 years experience in a customer support role.
- Strong phone contact handling skills and active listening.
- Familiarity with CRM systems and practices.
- Excellent communication and presentation skills.
- Ability to multitask, prioritize, and manage time effectively.
- Bachelor’s degree in Business Administration or relevant field.
- In this role, you'll be the face of our company, and the force that drives our reputation for exceptional service. If you're passionate about helping people and have a track record of providing outstanding customer service, we'd love to hear from you.

**Why RecruitGo?**

RecruitGo seamlessly links world-class business partners with top-tier global talent in emerging markets. Secure legal employment through our Employer of Record services and embark on a journey to unparalleled professional opportunities.
- Work Schedule: Monday - Friday
- Work Set up: Hybrid
- Working Device: Will be provided by the client
- Diverse Challenges: Each day offers fresh opportunities and unique challenges that keep your work engaging and rewarding.
- Team Collaboration: Join forces with a supportive team, where your insights and contributions are valued.
- Inclusivity: Be part of an inclusive and diverse workplace that values your contributions. Work with the internal team to ensure timely delivery of services to clients and ensure that clients & expectations are met.

Job ID: RQ0829

  • Customer Relations Executive

    2 days ago

    กรุงเทพมหานคร, Thailand RecruitGo Full time

    We are seeking a dynamic Customer Relations Executive to join our team. This role is pivotal in maintaining a high-quality, customer-focused environment. You'll be our client's first point of contact, ensuring their needs are met and their expectations are exceeded. **Responsibilities** 1. Handle customer inquiries professionally and promptly. 2. Identify...

  • Customer Relations Executive

    3 weeks ago

    ปทุมวัน, กรุงเทพมหานคร, Thailand บริษัท อินโฟเควสท์ จำกัด Full time

    Customer Relations Executive บริษัท อินโฟเควสท์ จำกัด ด่วนมาก! สมัครงานทันที วันนี้ คุณสมบัติพื้นฐาน งานประจำ 0 - 5...

  • Customer Relations

    4 weeks ago

    กรุงเทพมหานคร, Thailand Thai Oil Group Full time

    **Customer Relations**: - Date: 05-Dec-2020- Location: Bangkok (กรุงเทพมหานคร), Thailand, 10900**ROLE & RESPONSIBILITY**: - Good understanding of customers' business needs, Foster strong business relationships with customers. - Provide customer with product and service information and support. - Identify and resolve customer...

  • Csr and Community Relations Executive

    1 week ago

    บางกะปิ, กรุงเทพมหานคร, Thailand Osotspa PCL Full time

    We're committed to bringing passion and customer focus to the business. CSR and Community Relations Executive - CR Developing good relationship with community where OSP business present to ensure OSP gets good suppoort from the community. CSR and Community Relations Executive - CSR. Develop and implement CSR program to support OSP sustainble within social...

  • Customer Relations

    1 week ago

    จตุจักร, กรุงเทพมหานคร, Thailand Verita Life (Thailand) Ltd. Full time

    Customer Relations รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตจตุจักร) สาขาอาชีพหลัก : บริการลูกค้า/ลูกค้าสัมพันธ์/Call Center สาขาอาชีพรอง :...

  • Customer Development Executive

    3 weeks ago

    กรุงเทพมหานคร, Thailand Colgate-Palmolive Full time

    No Relocation Assistance Offered 146022 - Bangkok, Bangkok, Thailand **Key Account Executive (**Customer Development Executive)** **(Makro account)** **I. ROLES & RESPONSIBILITIES** **Department’s Objectives**: - ** Driving Of Coverage Plan To Deliver Sustainable Buying Customers And Customer Engagement To The Next Level** - ** Expansion Of Brand...

  • Customer Development Executive

    1 week ago

    กรุงเทพมหานคร, Thailand Colgate-Palmolive Full time

    No Relocation Assistance Offered 152455 - Bangkok, Bangkok, Thailand **Key Account Executive** **ROLE&RESPONSIBILITIES**: **Department’s Top 3 Objectives**: - ** Achieve the Commercial Goals** - ** Improve Customer Engagement in order to develop the Customer Partnership** - ** Flawlessly Execute at the shelf for shoppers** **Core...

  • Customer Development Executive

    3 weeks ago

    กรุงเทพมหานคร, Thailand Colgate-Palmolive Full time

    No Relocation Assistance Offered 144199 - Bangkok, Bangkok, Thailand **Key Account Executive (Account: 7-Eleven)** **I. ROLE&RESPONSIBILITIES** **Department’s Top 3 Objectives**: - ** Achieve the Commercial Goals** - ** Improve Customer Engagement in order to develop the Customer Partnership** - ** Flawlessly Execute at the shelf for...

  • Senior Production Manager

    3 days ago

    กรุงเทพมหานคร, Thailand Keller Executive Search Full time

    **Key Responsibilities**: - Serve as the key liaison between the product design team in Hong Kong and the production teams in Canada and Poland - Ensure seamless communication and coordination across different locations to optimize production processes - Implement strategies to improve efficiency and productivity in the manufacturing plants - Collaborate...

  • Customer Development Executive

    3 days ago

    กรุงเทพมหานคร, Thailand Colgate-Palmolive Full time

    No Relocation Assistance Offered 152010 - Bangkok, Bangkok, Thailand **Key Account Manager** **ROLE&RESPONSIBILITIES**: **Department’s Top 3 Objectives**: - ** Achieve the Commercial Goals** - ** Improve Customer Engagement in order to develop the Customer Partnership** - ** Flawlessly Execute at the shelf for shoppers** **Core Responsibilities**: -...

  • Customer Business Executive

    3 weeks ago

    กรุงเทพมหานคร, Thailand amdocs Full time

    **Job ID**:163830 **Required Travel**: Minimal **Managerial - Yes** **Location:**:Thailand - Bangkok (Amdocs Site) **Who are we?**: **In one sentence**: As a Customer Business Executive, you will play a significant role, focusing on building and growing customer dedication and satisfaction while encouraging the account’s growth. **What will your job look...

  • Customer Service and Relation Executives

    4 weeks ago

    กรุงเทพมหานคร, Thailand Fitness first Full time

    **รายละเอียดงาน**: - Handle all the inbound and outbound calls for Customer properly and promptly in the operation center. - Follow up with customer request within specific time frame and up to good quality standard - Understand customer needs and provide comprehensive solution, enabling the customer to enjoy the professional...

  • Customer Happiness Executive

    1 week ago

    กรุงเทพมหานคร, Thailand AirAsia Full time

    Executive, Customer Happiness We are a travel-tech company, the world’s best low-cost airlines for 11 years in a row, and an umbrella of tech startups encompassing E-wallets, E-commerce, Logistics and so much more. With over 500 million customers flown and over 160 destinations to date, we’re looking for the best and brightest to join us in enabling...

  • Customer Relations

    1 week ago

    ปทุมวัน, กรุงเทพมหานคร, Thailand Siam Piwat Co., Ltd. Full time

    Represent a good image of the shopping mall and company Providing excellence service to customer at the assigned service counter including Information Center Parking Validation Redemption (Promotion & Rewards) Membership Services Selling and Issuing Gift Cards, Coupons, or Vouchers Baby Stroller & Wheelchair Service Assist with Customer Issues Receive and...

  • Customer Executive

    3 days ago

    บึงกุ่ม, กรุงเทพมหานคร, Thailand Lotus's (Ek-Chai Distribution System Co., Ltd.) Full time

    Banking Partnership. Coordination with internal stakeholders & external. Experience dealing with financial products. Key Responsibility Support Banking Partner Manager on the administrative work. Be able to execute and operate on campaign projects to ensure smooth customer experience. Act as a contact point in coordination with internal stakeholders and...

  • Customer Development Executive

    4 weeks ago

    กรุงเทพมหานคร, Thailand Colgate-Palmolive (Thailand) Co., Ltd., Full time

    Developing And Supporting The Relationship Between CP And Direct Customers In Assigned Territory. Achieving Sales Target To Deliver Net Sales, Distribution, Volume, NPAT And SOM. **Day-to-day responsibilities**: Establishing Strong Relationship With Customers By Providing Effective Coverage And Visiting Stores With Required Frequency. Conducting Regular...

  • Customer Development Executive

    6 days ago

    กรุงเทพมหานคร, Thailand Colgate-Palmolive Full time

    No Relocation Assistance Offered 124398 - Bangkok, Bangkok, Thailand **Role & Responsibilities**: **Department’s Top 3 Objectives**: 1. Driving Of Coverage Plan To Deliver Sustainable Buying Customers And Customer Engagement To The Next Level 2. Implementation Of IT Mobile Technology To Uplift Level Of In store Efficiency 3. Expansion Of Brand...

  • Executive, Customer Happiness

    4 days ago

    กรุงเทพมหานคร, Thailand AirAsia Full time

    **Job Description**: Executive, Customer Happiness We are a travel-tech company, the world’s best low-cost airlines for 11 years in a row, and an umbrella of tech startups encompassing E-wallets, E-commerce, Logistics and so much more. With over 500 million customers flown and over 160 destinations to date, we’re looking for the best and brightest to...

  • Executive, Customer Happiness

    2 days ago

    กรุงเทพมหานคร, Thailand AirAsia Full time

    **Job Description**: Executive, Customer Happiness (Thai Speaker) We are a travel-tech company, the world’s best low-cost airlines for 11 years in a row, and an umbrella of tech startups encompassing E-wallets, E-commerce, Logistics and so much more. With over 500 million customers flown and over 160 destinations to date, we’re looking for the best and...

  • Customer Happiness Executive

    2 days ago

    กรุงเทพมหานคร, Thailand AirAsia Full time

    Executive, Customer Happiness We are a travel-tech company, the world’s best low-cost airlines for 11 years in a row, and an umbrella of tech startups encompassing E-wallets, E-commerce, Logistics and so much more. With over 500 million customers flown and over 160 destinations to date, we’re looking for the best and brightest to join us in enabling...