Inside Sales
7 days ago
Job ID
48073
Business
Manufacturing(Machinery)
Job Detail
Primary Purpose of Job:
- To manage customer requirements and fulfillment to achieve business goals.
- To be responsible for strategic ordering & material planning for sustainable growth sales.
- To develop strong customer relationships with existing accounts and expand the network.
Major Responsibilities
- Reports to Inside Sales Team Leader
- Process customer orders, plan, schedule delivery, and prepare shipping documentation.
- Attend to customer inquiries/complaints/feedback and liaise with Sales for follow-up replacement or credit note with the process of goods return
- Provide effective communication and coordination between Sales and Customers.
- Plan & prepare purchase requisition to Purchase/Procurement according to customer order, forecast & stock keeping agreement
- Ensure all risk buys are authorized by management.
- Ensure on-time deliveries to customers.
- Expedite Purchasing/Procurement/Sourcing for inward deliveries from suppliers.
- Liaise with Warehouse/Store for outgoing deliveries to customers.
- Review and be proactive with Sales/Customers for Excess & Obsolete Inventory Items for moving and depletion on the stock.
- Assist Sales to update and manage customer projects.
- Play a proactive approach in handling customer needs.
- To manage & review the account receivable and inventory status on a monthly basis
Salary
25,000 - 40,000 (THB)
Location
Bangkok
Required work
experience
- Minimum bachelor’s degree in Sales & Customer Service or other related fields can be in considering at least 2-3 years of sales support experience.
- Age between 28-35 years old
- Experience in the fastener-related industry or Inside Sales would be an advantage.
- Customer-focused and had strong handling customer management, negotiation, and communication skills
- Fluent in English both oral and written and able oversea conference
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