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Safety & Security Manager, Ikea Sukhumvit

3 weeks ago

กรงเทพมหานคร, Thailand Ikano-Retail Full time

Company Description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

**Job Description**:
**About the job**
You will together with store management and various departments ensure a safe and secure environment for our customers, co-workers and visitors; strengthen the IKEA brand and protect our store assets; maintain an overall risk aware and control culture; and maintain compliance with internal IKEA and external legal demands. IKEA Sukhumvit will be our 4th store in Thailand and part of The Emsphere retail development on Sukhumvit Road in Bangkok.

**Your assignment**
- Ensure a safe and secure environment for co-workers, customers and visitors through training, audits, and standards and national/local legal demands.
- Assist the store to meet IKEAs intended level of safety and security by achieving positive results during internal/external audits and insurance inspections.
- Co-ordinate with the store Emergency Response Team and manage the handling of any emergency cases and provide appropriate action according.
- Accountable for investigation of internal and external incidents and recommending resolution and revision of routines as necessary. Secure incidents are properly reported.
- Implement crowd management plan for peak days and proactively identify emerging risks, and ensure early involvement in new initiatives in the store.
- Be the initial point of contact when fraudulent activities or unethical behaviours (including but not limited to harassment, co-worker misconduct) are suspected or identified.
- Work together with the global Ikano Retail Risk Manager to ensure all IKEA Standards, Risk Management frameworks as well as legal demands are followed.

**Qualifications**:

- Deep knowledge of occupational health and safety, technical security systems, fire codes, building codes, local criminal and civil laws, insurance claims, auditing and emergency response handling.
- Experience in similar role in retail or related industries (minimum of 8 years).
- Experience in managing fire control centre and security guards.
- Ability to influence and develop people and act as a role model and coach.
- Ability to react confidently to critical situations and act appropriately to minimise risks to the business and people.
- Ability to communicate confidently and clearly in Thai and in English (written and verbally) and influence when divergent interests.
- High level of personal integrity and fast perception and ability to implement requests at short notice.

Additional Information