Assistant Manager, Road, Air

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Job Req Number: 77353
Time Type: Full Time

Perform as an assistant to Manager - Road in ensuring overall operational management and financial performance in achieving company goals. Develop and control transportation network to align with demand, services level cost-driven, safety manner, and quality. Coach & develop team members to achieve both KPIs as well as customer requirements. Collaborate with internal and external parties to develop team and gather transportation scope of service expectation of existing customers and new customers

**Level descriptions**

Manages and guides a group of individual contributors and/or team leads/team supervisors. Overseeing and following up on the daily operations, KPIs and providing direction to team activities. The manager sets targets, implements guidelines, and coaches and assist with any issues the employees/supervisors may have. Conduct performance reviews.

**Job descriptions**
- Implement the approved Transport Network in line with targeted profitability and service standard
- Supervise staffs day-to-day running of transport operations, troubleshooting issues relating to delivery performance, capacity management utilization etc.
- Report timely to Road Manager on progress of action plan and escalate if support is needed to eliminated gaps.
- Achieve contractual KPI in relation to Truck Utilization, POD Return, Customer Requirement and Compliant measurement.
- Work with internal and external to develop team and gather transportation scope, service expectation of existing customer and new customer.
- Act as Road Department custodian to ensure that solution presented to customer comply with respective Law and Regulation and does not pose implementation challenges.
- Collaborate with Transport Control function to report monthly service KPI and transport cost, billing, articulate causes, and action plans to close the gap.
- Able to analysis the data/information in order to improve the transportation efficiency, cost and achieve the profitability goal.

Coach and develop Supervisors and subordinate staffs on important aspects of work performance, and where appropriate recommend development plans promotion or further improvement in required areas to improve performance.

**DSV - Global transport and logistics**

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.