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Lead Cn Relationship Management

3 weeks ago

กรงเทพมหานคร, Thailand Shopee Full time

DepartmentBusiness Development and Partnerships- LevelExperienced (Team Lead)- LocationThailand - BangkokThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.
- Responsible for supervising and leading a team of Key Account Management
- Drive performance of all KAMs within responsibility on dimensions including: commercial performance, seller relationship, social media engagement, internal tools and systems and special projects etc.
- Managed approximately 10 sellers in order to ensure strong relationships with key seller of that category and to gather hands on experience of managing social seller
- Develop expertise on social media and use of social media for commercial purposes
- Provide guidance to team members to ensure continuous increase in productivity, motivation, learning and process improvement
- Gather key insights from all Social Key Account Managers in order to develop recommendations for future improvement, internal campaigns, and team campaign
- Ensure correct and timely completion of team member’s performance report
- Develop close team relationship with team members as well as boost/maintain team morale

**Requirements**:

- Fluent Chinese (HSK 5, 6), and excellent written and spoken English skills
- Bachelor or Master Degree in Business or related fields
- 5 years’ experience in Business Development would be an advantage
- People management skills and Have experience taking care of a team
- Logical thinking and strong problem solving skills
- Good team player, with an aptitude for sales and the ambition to constantly outperform your KPIs
- Good mentor, leading skills
- Be able to fit in with fast pace culture
- Experience in Ecommerce is a plus