Product Manager, Experience

3 weeks ago


กรงเทพมหานคร, Thailand LSEG (London Stock Exchange Group) Full time

Product Manager (Experience), Workspace_
- What you can expect_

This position will help us defining and driving the product strategy to improve the Client experience across Workspace Web, Desktop & Mobile. Working closely with cross-functional teams, you will deliver innovative solutions that shape customer workflows and improve customer satisfaction.
- Responsibilities_
- Product Manager for squads within our Workspace Experience Cluster, focusing on building & deploying desktop solutions that improve customer workflows.
- Collaborate with Workspace platform and community teams to prioritize and develop product features to drive engagement.
- Translate product strategy into detailed requirements for prototype construction and final product development by the engineering team.
- Drive the execution of all product development processes, including product research, UX prototypes, roadmaps, requirements development and product launch in conjunction with product management leadership.
- Facilitate or participate in all agile ceremonies with the product engineering team, i.e., daily scrums, backlog refinement sessions, sprint planning, sprint reviews, retrospectives and look ahead meetings.
- Ensure alignment of all work undertaking to achieve the agreed objectives and key results.
- Define and supervise important metrics, usage analytics, and user feedback to address opportunities to remove friction and increase user activity on the platform.
- Establishes effective bonds to ensure the success of the project.
- Efficiently communicates highly sophisticated ideas at multiple organisational levels and modifies personal approach and style to reflect changing circumstance.
- Requirements_
- Experience of building & deploying End-user Applications & Functional capabilities
- Excellent problem-solving skills.
- Understanding of financial services workflows, including Trading, Banking and Investment & Wealth Management
- Excellent communication (verbal and written) and collaboration skills coupled with the ability to speak knowledgeably with members of both the business and technical teams.
- You understand the end-users needs, the comparative importance of those needs, and the dependencies that exist between those needs.
- Strong ability to synthesize and clearly communicate findings of analysis.
- Strong partnership, interpersonal, relationship and presentation abilities.
- Self-motivated, highly organized individual.
- Previous experience working with agile / scrum.
- Who you’ll be working with_

Software Engineers, Software Architects, Product Managers, Project / Delivery Managers, Scrum Masters, Technology Leaders, Sales, Marketing, Customer Success Managers

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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