Salesforce Delivery Leader
3 days ago
**Introduction**
As a Business Sales & Delivery Executive, you will support IBM’s consistent growth by bringing to the table your business development, sales, account management, and delivery skills. Picture yourself working with a highly motivated, highly successful team with a proven sales record in IBM’s top technologies. If you’re ready to bring insights and experience in areas such as IoT, Blockchain and digital transformation, we are ready to offer you a best in class career development.
**Your Role and Responsibilities**
In this Solution/Application/Technical Architect role, you will make an immediate impact by performing the following functions:
- Participating in technical pre-sales engagements with clients to ascertain business requirements and recommend best practice solutions and technology architecture based on client needs
- Work Closely with Client’s business & IT stakeholders, Product Owners, Architects, Team Lead or Development team to drive solution in accordance to the system design and acceptance criteria
- Drive workshops, to gather technical requirements and development backlog
- Engage with business stakeholders to gather/analyse requirements and map them to solutions that leverage salesforce functionality.
- Proactively identify and propose innovative solutions to challenging problems in order to create scalable implementations and achieve results
- Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding and distinguish user requests from the underlying true needs.
- Design and build Salesforce solutions - Articulate technology architecture, data architecture, integration with external solutions, presentation layer and workflows.
- Ability to provide program cost estimation and monitor/revalidate the estimates at key transition points in the development lifecycle.
- Accountable for ensuring that projects are adhering to delivery best practices and principles, manage technical scope and drive effective change control.
- Assess, advocate for and approve external technologies, such as Salesforce AppExchange packages, for their suitability
- Provide standardized status reports, track/manage financials, manage risks and issues, communicating across the leadership team, and escalating where necessary.
- Working collaboratively with the Technical Lead and development team in writing articulate technical specs
- Engages in practice development initiatives and frequently runs knowledge storms
- Build employee knowledge and skills in specific areas of expertise through the development of training course and mentoring
**Required Technical and Professional Expertise**
- Bachelor’s degree in area(s) related to business and/or technology
- 15 years+ in a related role within the Professional Services and/or Consulting industry
- Experience in implementation of Salesforce cloud solutions / industry solutions for Banking and Insurance.
- Strong delivery and implementation background
**Preferred Technical and Professional Expertise**
- High level of initiative and energy with demonstrated ability to generate results
- Strong entrepreneurial spirit and instinct for cohesive and transparent communications with key internal and external stakeholders
- Effective negotiation skills
- Excellent problem solver with strong analytical skills, and impeccable business judgment and decision-making abilities
**About Business Unit**
IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspect
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