Guest Experience Manager

**Additional Information** **Job Number**24213735 **Job Category**Rooms & Guest Services Operations **Location**Chiang Mai Marriott Hotel, 108 Chang Klan Road, Chiang Mai, Chiang Mai, Thailand, 50100 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....

The job of a CER is to facilitate exceptional customer experience for all guests. They are responsible for driving sales and helping to get top quality reviews. This will be achieved by: **Presence**: Making sure everyone knows who you are. Approaching guests and making them feel welcome. **Engaging guests**: Ensuring all guests are informed and excited...

**Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

1. Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s names at every opportunity. 2. Registers and rooms all arrivals according to established procedures. 3. Maintains an intimate knowledge of departmental standards and procedures. 4. Performs check-in, check out and room change procedures and ensures all...

ต้อนรับลูกค้า, Check in - Check out - ดูแลการจองห้องพัก - ให้คำแนะนำและอำนวยความสะดวกแก่ผู้เข้าพัก -...

**Additional Information** **Job Number**25039359 **Job Category**Rooms & Guest Services Operations **Location**Chiang Mai Marriott Hotel, 108 Chang Klan Road, Chiang Mai, Chiang Mai, Thailand, 50100 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff. Areas of...

1. Is aware of and abides by all hotel policies, procedures & relevant legislations 2. Ensures all directions are flowed out at the request of any level of Senior Management 3. Keep abreast of all product knowledge, ranging from daily functions, services and facilities available, marketing and promotional activities 4. Projects a favorable image of the...

**Key Responsibilities**: **Guest Satisfaction**: - Deliver exceptional guest experiences by ensuring that all guests receive outstanding service, personalized attention, and a warm welcome. - Act as a point of contact for Chinese-speaking guests, ensuring their needs and preferences are understood and met. **Team Leadership**: - Supervise, motivate, and...

Send out guests’ information to all departments concern once check in - allergies, comments, honeymooners, wedding anniversaries, birthdays and things for all attention - Help F&B if needed especially during breakfast time - Check all the correspondence with the arrivals to ensure all information are recorded and check guest profile prior to arrival. -...

ต้อนรับลูกค้า, Check in - Check out - ดูแลการจองห้องพัก - ให้คำแนะนำและอำนวยความสะดวกแก่ผู้เข้าพัก -...

**Key Responsibilities**: **Operational Management**: - Manage day-to-day front office operations, including reception, concierge, guest services, and bell desk. - Ensure smooth check-in/check-out procedures, room assignments, and guest inquiries. - Oversee staffing levels and schedules to ensure adequate coverage during peak times. - Ensure adherence to...

พนักงานลูกค้าสัมพันธ์ Guest Relation Officer Afternoon shift 1 Position CREW is now looking for TRENDY and COOL people with great personality and excellent communication skills to join a fun and dynamic team that provides warm-hearted and unforgettable service to travelers from around the world. WORKING IN CREW...

Assists the Front Office Manager in all aspects of the department. - Direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety. - Manage and monitor activities of all employees in the Front Office department making sure they adhere to the standards of excellence and to the guidelines set in. - Check...

Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

**Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

**Additional Information** **Job Number**24171950 **Job Category**Spa **Location**Chiang Mai Marriott Hotel, 108 Chang Klan Road, Chiang Mai,., Thailand, 50100 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Position has responsibility for supervising and coordinating activities of employees delivering spa...

**Job Number** 24164392 **Job Category** Spa **Location** Chiang Mai Marriott Hotel, 108 Chang Klan Road, Chiang Mai,., Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position has responsibility for supervising and coordinating activities of employees delivering spa...

**Additional Information** **Job Number**25008777 **Job Category**Spa **Location**Chiang Mai Marriott Hotel, 108 Chang Klan Road, Chiang Mai, Chiang Mai, Thailand, 50100 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Position has responsibility for supervising and coordinating activities of employees delivering...

**Job Number** 23214975 **Job Category** Spa **Location** Chiang Mai Marriott Hotel, 108 Chang Klan Road, Chiang Mai,., Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position has responsibility for supervising and coordinating activities of employees delivering spa...

**Additional Information** Thai Nationality ONLY **Job Number** 24021828 **Job Category** Spa **Location** Chiang Mai Marriott Hotel, 108 Chang Klan Road, Chiang Mai,., Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position has responsibility for supervising and...