QA Ecommerce

7 months ago

บางนา กรงเทพมหานคร, Thailand บริษัท จัดหางาน เวิร์คเมท โซลูชั่นส์ จำกัด Full time

**หน่วยงาน / องค์กร** บริษัท จัดหางาน เวิร์คเมท โซลูชั่นส์ จำกัด

จำนวนที่รับสมัคร (อัตรา) 5

ระดับเงินเดือน (บาท) 50,000 - 55,000 บาท / เดือน

หมวดงาน ประชาสัมพันธ์/บริการลูกค้า/Call Center

ลักษณะงาน - Responsible for monitoring contacts
- Responsible for preparing and providing feedback to agents
- Data analysis and making designated reports/decks
- Participating in internal & external calibrations
- Communication to heighten awareness and focusing on importance of

positive customer experience
- Making recommendations and driving improvement
- Ensuring that internal policies, procedures, and compliance regulations are

being followed Identifying operational / training issues and helping team in

fixing these gaps
- Responsible for monitoring contacts
- Responsible for preparing and providing feedback to agents
- Data analysis and making designated reports/decks
- Participating in internal & external calibrations
- Communication to heighten awareness and focusing on importance of

positive customer experience
- Making recommendations and driving improvement
- Ensuring that internal policies, procedures, and compliance regulations are

being followed Identifying operational / training issues and helping team in

fixing these gaps

LOCATION : 1701, 1706 Sukhumvit Road, Khwaeng Bang Na, Bang Na, Bangkok

10270

คุณสมบัติผู้สมัคร 1. N1 holder, excellent Japanese communication skills (Speaking, Listening, Reading and Writing)

2. English (Intermediate level - B1)

3. 1 year experience in Customer Service roles or any relevant roles is an advantage

4. University/Colleges required

5. Experience in a high-growth organization strongly preferred

6. Must be available to work 24/7. Working 5 days, 2 days off per week (depend on the Ops schedule)

เขตพื้นที่ปฏิบัติงาน พระโขนง, บางนา

จังหวัดที่ปฏิบัติงาน กรุงเทพมหานคร

วิธีรับสมัคร

ติดต่อ - สอบถาม บริษัท จัดหางาน เวิร์คเมท โซลูชั่นส์ จำกัด

อาคาร อโศก ทาวเวอร์ส ชั้นที่ 11 เลขที่ 219/39 ซอย อโศก ถนนสุขุมวิท 21

แขวงคลองเตยเหนือ เขตวัฒนา กรุงเทพมหานคร 10110

โทรศัพท์ 063-226-0844

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