Sales Executive
5 months ago
Job ID
50887
Business
Service(Hotel, Travel, Beauty, Restaurant)
Job Detail
- Promote awareness of brand image internally and externally.
- Use sales techniques that maximize revenue while maintaining existing guest loyalty to Hotel
- Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
- Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going
rapport.
- Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
- Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales
distribution site.
- Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to
accommodate the prospective owners and Owners current and future vacation needs.
- Complete and close the sales contract process by ensuring all required/legal paperwork and documents are
signed and notarized.
- Practice and continue to develop and improve sales script and presentation.
- Ensure clear understanding of finance options and present as an approach to ownership.
- Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc.)
- Answer owner and customer questions regarding product information, servicing issues, construction work,
financing, maintenance, repair, appraisals.
- Use, demonstrate, and/or coordinate virtual tour (e Tour) software for guests.
- Contact, greet and welcome all arriving/returning owners, prospective owners and leads promptly and
professionally with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
- Actively listen and respond positively to guest questions, concerns, and requests using brand or property
specific process to resolve issues, delight, and build trust.
- Address guests' service needs in a professional, positive, and timely manner
- Speak to guests and co-workers using clear, appropriate and professional language.
Salary
50,000 - 100,000 (THB)
Location
Bangkok
Required work
experience
- Male and Female (Japanese Nationality)
- Age 25 years old and above
- Able to liaise in both Japanese and English.
- Minimum of three (3) years’ experience in hospitality or call center related field.
- Ability to work alone with mínimal supervision.
- Cheerful and enjoy interacting with people.
- Strong communication and written skill
- Excellent computer skills.
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