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Avani Service Center

5 months ago

พทยา ชลบร, Thailand Avani Full time

Company Description

AVANI offers relaxed comfort and contemporary style in city and resort destinations to guests who value the details that matter.

Whoever our guests may be, AVANI offers a product to suit them. Whether it’s business travelers in town for a meeting, a family on vacation, or a company looking for a conference location, AVANI will be suited to a range of hotels and resorts in cities, beach resorts and mountain retreats. There is something to suit every different customer.

**Job Description**:
To ensure providing 100% guest satisfaction

To serve as the main point of contact for all guest requests and needs, responsible for answering calls in order, recording the guest requests, and then pursuing the issue to a resolution.

The Avani Service Center must always exhibit courteous hospitality and fully own each guest issue. When in communication with the guest, she/he must be proactive in every area including offering additional services and coordinate the response with all concerns and follow up with the guest to ensure satisfaction.

**Qualifications**:

- At least Bachelor Degree in any field
- New graduate or at least 3 months internship in Front Office or Reservation at one of the international hotels
- Strong in inter-personality and supervisory skill
- Good knowledge of Opera or current Front Office System
- Proficiency in English communication

Additional Information

Thai Nationality