Field Service Technician

1 week ago


Thailand Wayzim Technology Co., Ltd. Full time

**Position Summary: -**

Wayzim is seeking a Field Service Technician in Bangkok. The primary role of the Field Service Engineer is responsible for the preparation, execution and reporting of installation and maintenance activities, and for solving all level errors within the systems provided to customers by Wayzim.

Office Location: BTS Udomsuk

**Key Responsibilities including : -**

1. Perform Installation, repair and maintain the products and system equipment at customer site.

2. Troubleshoot all level problems on site or remotely and provide root cause analysis.

3. Perform in-house repairs.

4. Perform any field service and create oriented sales opportunities and maintain a confident customer relationship for the company.

5. Provide technical support to or work with local channels for customer issues or sales opportunities.

6. Communicate with local or oversea supply chain about the customer issues.

7. Make pre-job planning package prior to deployment to site.

8. Submit detailed service reports and expense reports and perform administrative functions relating to billing and records.

9. Comply with all applicable compliance, quality, environmental, health and safety regulations.

**Job Qualification : -**
- Bachelor’s Degree in Mechatronic, Mechanic Engineering, or a related field.
- At least 3 years of experience in facilities, utilities, maintenance and in the field of automation control system is an advantage.
- Knowledge of controls (PLC, PC) systems.
- Experience of supporting automated systems with a sophisticated level of electro
- mechanical skills with electrical schematics / wiring diagrams.
- Electrical and mechanical fault-finding and fault-rectification skills, including the replacement and configuration of field devices (inverters, sensors, scanners etc.).
- Have good written and spoken English with good computer and presentation skills or _**Chinese communication skills is a plus.**_
- Strong decision-making and experienced maintenance, troubleshooting and problem-solving skills.
- Able to prioritize work as and when needed.
- Willing to learn and improve technical capabilities.
- Flexibility with time, able to shift priorities quickly based on staff and system needs.
- Customer and service oriented.
- Proactive and strong work ethic and initiative, who would like to grow and develop within the organization.
- Ability to solve problems under pressure.
- Pro-active attitude towards process improvement.

**Salary**: From ฿30,000.00 per month

Ability to commute/relocate:

- Thailand: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)

**Experience**:

- PLC: 2 years (preferred)

Willingness to travel:

- 100% (preferred)


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