Service Technician
3 months ago
Position Summary
We are looking for a self-starter Service Technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.
**Responsibilities**:
Provide service and customer support during site visits or dispatches
Manage all on site repair, maintenance and test tasks
Diagnose errors or technical problems and determine proper solutions
Produce timely and detailed service reports
Document processes
Cooperate with technical team and share information across the organisation
Comprehend customer requirements and make appropriate recommendations/briefings
Build positive relationships with customers
Required qualifications
Diploma Degree's Electronic, Electrical
5-10 year's working experience in material handing or heavy equipment
Good Analysis for repair and report to customer
Ability to work flexible shifts and to adapt to changing work schedules
Ability to troubleshoot, test, repair and service technical equipment
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