Account Executive
7 months ago
At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head-on to find the most innovative solutions for the world’s delivery needs. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to impact as many local communities as we can. We have massively scaled our efforts across Asia and now have our sights on taking our best-in-class technology to the rest of the world. And we need your help to get us there
**Job Description หน้าที่ความรับผิดชอบ**:
- แอดมินฝ่าย Account Executive ในการดูแลกลุ่มลูกค้าธุรกิจ ซึ่งเป็นลูกค้าที่สำคัญและใช้งานกับทางบริษัทฯ อย่างต่อเนื่อง
- ให้ข้อมูลและแก้ไขปัญหาให้กับลูกค้าธุรกิจผ่านทางไลน์แอด ไลน์กลุ่ม และอีเมล
- รับเรื่องจากฝ่ายบริการลูกค้า (Customer Services) และติดต่อกลับลูกค้า เพื่อแก้ไขปัญหาเฉพาะด้าน
- ประสานงานฝ่ายต่างๆ ที่เกี่ยวข้องภายในบริษัท
- ทำรีพอร์ตเพื่อสรุปข้อมูลปัญหาที่เกิดขึ้นในแต่สัปดาห์ และนำมาวิเคราะห์ พร้อมกับหาแนวทางการแก้ไขเพิ่มเติม
- ทำงานเวลา 09.30 - 18.30 หยุดวันศุกร์ เสาร์ และชดเชยวันหยุดนักขัตฤกษ์
**Qualifications คุณสมบัติ**:
- จบการศึกษาระดับมัธยมศึกษาตอนปลายหรืออนุปริญญาขึ้นไป(ปวส.)
- สามารถใช้งาน Microsoft Office เช่น Word, Excel, Power Point
- สามารถเรียนรู้งานได้เร็ว และแก้ไขปัญหาเฉพาะหน้าได้เป็นอย่างดี
- หากสามารถสื่อสารภาษาอังกฤษได้จะพิจารณาเป็นพิเศษ
- ยินดีรับเด็กจบใหม่
- Lalamove respects your privacy and is committed to protecting your personal data.
สำหรับผู้สมัครทุกคน ลาลามูฟ เคารพในความเป็นส่วนตัวของคุณและมุ่งมั่นที่จะปกป้องข้อมูลส่วนบุคคลของคุณ
- ประกาศนี้จะแจ้งให้คุณทราบว่าเราจะใช้ข้อมูลส่วนบุคคลของคุณอย่างไร,อธิบายสิทธิความเป็นส่วนตัวของคุณ และการคุ้มครองตามกฎหมายเมื่อคุณสมัครงานกับเรา โปรดใช้เวลาอ่านและทำความเข้าใจประกาศนี้
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