Tour Administrator
6 months ago
**Purpose of the role**
**Overall Responsibilities**:
- Communicate with the overseas travel agencies and tour operators
- Prepare itineraries and quotations
- Send reservation requests to hotels and land service providers in Thailand
- Follow up on programmes that have been sent
- Ensure all relevant data is uploaded to Asian Trails’ reservation system (LEMAX), including but not limited to reservations as well as quotations
- Coordinate with the operations department within our offices for booking land services
- Follow up on payments from overseas B2B partners
- General administration tasks
- Work closely with colleagues from other departments and offices within the Asian Trails Group
- Build a strong understanding of online business and bookings through Asian Trails’ online platform eConnect
**Qualifications**:
- Fluent command of English both verbal and written (German as a third language is a plus)
- 1-2 years’ experience in a travel & tourism company
- Specific destination knowledge in Thailand and/or South-East Asia
- Experience with FIT and GIT/series bookings is an advantage
- Experience with LEMAX software is an advantage
- Able to work under pressure, meet tight deadlines and work flexible hours during peak season
- A “Can Do” attitude, positive thinking and creative thinking is an asset
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