Application Support

Ensure that the business solution is successfully implemented by defining the right architecture and integrate the solution into the customer’s environment
- Provide consultation on compliance practices and recommendations on the correct use of the solution
- Coordinate and manage project implementation activity with customer project team
- Understanding and interpreting business requirements and translating them for the implementations
- Assisting our customers to deploy the compliance solution on-premises or remotely
- Advise customers to automate the process to improve efficiencies and streamline processes
- Documenting the undertaken activities

**Requirements**:

- Working knowledge in Application Support
- Must be a team player with strong communication and interpersonal skills
- Strong verbal and written skills in English is required
- IT related diploma holders with min 2 years working experience
- Be prepared to travel overseas and work independently
- Possess business analysis skills in financial payment and compliance related areas will be an added advantage

**Qualification**
- Good Personality
- Good Mindset
- Positive Thinking
- Strong Problem Solving skills
- Logical Thinking / Sequential Thinking
- Good Speaker
- Self-learning
- Basic IT Skill (For troubleshooting)
- Windows Server (2008, 2012, 2016,2019)
- MS Office (Excel, Word, PowerPoint)
- Database, MS-SQL, ORACLE
- Computer Networking
- OS Administrating (Windows Server,Linux,Redhat, AIX), Optional

Advantage:

- Familiar with / Experience in the Banking domain would be an advantage
- Exposure to AML and cybersecurity would be an advantage.

Other Applications
- Only Thai nationality and must be able to speak Thai fluently
- Bachelor's Degree is required
- Age between 25-40 years old
- English curriculum vitae / resume are required
- Must be able to communicate well in English (2nd Interviewing will be in English)
- Must be able to write/read/listen to English well.

**Basic qualification**

Type of job **:Full Time**

Quantity **:1 quota**

Gender **:Male/Female**

Salary(Baht) **:Depend on qualifications and experience**

Experience **:3 - 5 year(s)**

Location **:Bangkok and its Vicinity**

Education **:Bachelor's Degree or Higher**

**Faculty : Computer and Information Technology**

**Welfare**
- Social security
- Group Health insurance after probation
- Annual bonus (base on Company's and Individual Performance)
- Allowance (Meal only for onsite support by following company staff handbook)
- Annual leave (Following by Thai Labor’s law)
- Fuel / transportation fees (only for onsite support by following company staff

handbook)
- Flexi-Benefit limit THB 6,000 / year after 1 year continuous service (details as

specify in Company Staff Handbook)
- Staff training and development
- Telephone bill allowance (following company staff handbook)

**About company**

NewGens Pte Ltd is a solution and service provider endorsed with many strong references and customer testimonials. Direct recommendation from customers and NewGens’ proven tracks of record form part of our service brand that make us the leader and preferred solution provider.

NewGens’ expertise includes project management, business consultancy, market infrastructures, STP implementations, solution architecture, financial message flows, SWIFTNet product and services, business continuity plan and risk management. Our strategic customers include central banks, major local banks and regional banks of varies countries.

NewGens’ consultants have many years of experience and expertise in SWIFT payment operations environment. Their impressive records include project management, extensive implementation of Alliance, SWIFTNet and risk management solution, training and consultancy in more than 250 sites over 10 countries since 1996.

NewGens’ suite of solutions are able to meet the stringent requirements of our customers who are constantly seeking to improve the reporting and control of their SWIFT/business operations:
Compliance Solutions
- Anti-Money Laundering - en.SafeWatch Filtering
- Profiling - en.SafeWatch Profiling
- FATCA Compliance - en.SafeWatch FACTA

Payment Solutions
- SWIFT Reporting FIN/XML - en.TransactionDataRepository
- SWIFT Duplicate Detection - en.DuplicateDetection
- Disaster Recovery - en.Recovery

IT & Cyber Security Solutions
- 2-Factor Authentication
- Based on RADIUS protocol
- Integration with Alliance Gateway, Access & Entry
- Insider and Payment frauds
- User Behavior Monitoring
- Detection & Prevention of Insider & Payment frauds
- Countering Cyber Threats
- Detection & Prevention of malicious APT exploits
- Assessment & Investigation services
- Reconciliation Solutions
- Reconciliation / Matching Solutions

Reconciliation for all business lines and market instruments including, cash, general ledger, bank accounts, securities transactions, custodians holdings, funds, treasury, foreign exchange, money markets and precious metals. With flexibilit