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Sales Associate

1 month ago

กรงเทพมหานคร, Thailand Van Cleef & Arpels Full time

Reference Code: 94163**Sales Associate - Van Cleef & Arpels**:

- Bangkok, 10, TH- Permanent**WHO ARE WE?**

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment
Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise.
At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself.

Want to grow your career with an amazing team? Join us NOW as Sales Associate

To develop sales through the delivery of high levels of customer service and engagement to each clientele with respect to Van Cleef & Arpels’ spirit and heritage.

HOW WILL YOU MAKE AN IMPACT?

**Sales**
Developing strong sales turnover for the Store in accordance with the store strategy:
- Meeting the turnover targets set by the Store Manager
- Respecting discount policy
- Achieve Key performance indicators defined by the Store Manager

**Client Management**

**Satisfying customers**:

- Welcome & handle the clients in the respect of VCA standards (In the Store, on the phone or by mail or during events)
- Adapt its style to each client need in order to offer the appropriated service
- Advise, convince & ensure that each sales is handled accordingly

**Building a long term relationship with the client**:

- Ensure the prospection and the follow-up of new clients (local and international)
- Enrich the client database using the welcome cards for client and prospect
- Be force of proposal to develop client actions (phone, mailing, etc.)

**Customer Service SAV**:

- Take care of each case according the VCA standards
- Follow up on each case and communicate to the Store Manager each problem

**Product/ Merchandise/Inventory Management**

**- Participate to the good management of the stock**
- Reception & transfer
- Take part on inventory management / stocktake
- Check that all products are correctly handled & priced
- Look after the level of stocks of the accessories (catalogs, gifts, boxes, etc.)
- Look after the merchandising (products are correctly emphasized according to the Store priorities, cleanliness, prices, etc.)

**Other**
- Respect of all procedures issued by the group in terms of sales, discount, SAV, exchange, etc.
- Participate actively to Store meeting organized by the Store Manager (provide feed-back, propose new ideas / actions)
- Participate to the training given and consult all documents at disposal allowing a better understanding of the brand, products and new collections
- Remain informed on the business through magazines and regular store checks of the competitors

**HOW WILL YOU EXPERIENCE SUCCESS WITH US?**
- Retail experience
- Good presentation and communication skills
- Thai and good English language skills a prerequisite

**HOW DO WE KEEP YOU SMILING?**
- A great opportunity to be an essential contributor in a dynamic team, working for the success of a first class Luxury Maison under strong business acceleration and transformation
- Potential opportunities within the Richemont Group to help you develop and take your career to the next level

YOUR JOURNEY WITH US:
- After being shortlisted, you will meet HR Manager to get to know you
- You will then have the opportunity to meet with our Boutique Manager to assess your fit to this role and give you a preview of the team dynamics, potential career path, and company culture

**PERSONAL DATA COLLECTION STATEMENT**

Your Personal Data may be provided to our Group and any subsidiary company of our Group, and/or any internal/external trusted service providers in Thailand and outside of Thailand authorized to process the information for the Purposes.

If you provide the personal data of any third partis to Richemont (including, for example, your previous employer), you agree that you have obtained their authorisation for Richemont to use the information for the Purposes.