Retail & Education Manager (Luxury Skincare Brand)

1 week ago


กรงเทพมหานคร, Thailand L'Oreal Thailand Ltd. Full time

**Empowering the Team**: Provide ongoing training and development to our skin consultants, equipping them with the latest product knowledge, professional beauty techniques, and engaging selling strategies to deliver exceptional customer experiences.
**Elevating Customer Engagement**: Design and activate offline consumer journeys for VIP clients, incorporating personalized consultations, exclusive events, and tailored beauty services to cultivate brand loyalty and drive sales.
**Driving Omnichannel Excellence**: Collaborate with the brand team to design and implement omnichannel experiences that seamlessly integrate online and offline touchpoints, enhancing customer engagement and brand visibility.
**Championing Brand Incarnation**: Embody the brand DNA and values, inspiring both internal teams and external customers with your passion for luxury skincare and commitment to exceptional service.
We Are Looking ForAt least 7 years of experiences in luxury retails, customer service, or hospitality industries.
Proven experience in training/coaching role within the luxury field.
Proven ability to influence stakeholders across all levels.
Strong leadership skills with the ability to coach and motivate a team.
Exceptional communication skill delivering exceptional customer service and work with multiple stakeholders.
Good English communication both written and speaking.
**Job skills required**: English



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