Clienteling Manager
3 weeks ago
**Who are we?**
**At L’Oréal, there is never a dull day, the beauty lies in the freedom to go beyond with our empowering entrepreneurial culture. We take pride in developing young talents who have the passion and ambition to make an impact in the **beauty industry**.
**Join us on our mission to: Create the beauty that moves the world.**
Being part of L’Oreal,** “Talent”** is the core of our business. L’Oreal group’s success is built upon the collaboration of brilliant minds.
**You Will**
Cultivate and Nurture relationships with high value clients to drive service, experiences, sales to enhance brand loyalty. This person will lead a team of Sales Advisors, providing guidance, training, and coaching to ensure the delivery of personalized and tailored individual client preferences.
**Recruit Relevant Data**:
- Identify same location partners with proximity
- Offer services to similar partners [landlords, concierge, in mall Department Store Boutique Managers and Head of Clienteling
- Net working within local luxury field
- Work on partnership strategy and yearly calendar to animate & generate traffic driver with relevant customer audience
**Detect client Data Preferences: Data Analytics**:
- Implement and monitor the behaviour in store tracker (BA Portal)
- Know your top 30 clients
- Work and liaise closely with CRM teams to leverage on key analytics to build action plan
**Initiate VIP Experience**:
- Follow up on relevant moments to be address to VIP customers
- Initiate events Active customer conversion by leveraging on in-store eventing for Hallmarks/New launches
**Evaluate & Monitor Activations**:
- Monitor and coach store team and each BA’s on their clienteling KPI’s
- Weekly chat coaching per BA
- Provide strategy and all assets to the store team to always increase the level of service in the store
- Evaluate perfornace of each BA and In Store event initiatives taken and leep improving the model to better scale
**You Have**
- At least 5 years of experiences in luxury retails, customer service, or hospitality industries
- Proven experience in a client-facing role within the luxury field
- Proven ability to influence stakeholders across all levels
- Strong leadership skills with the ability to coach and motivate a team
- Exceptional communication skill delivering exceptional customer service and work with multiple stakeholders
- Proficiency in CRM systems and ability to analyze data and draw actionable insights
- Good English communication both written and speaking
- **Please visit "Your Application Space" to see the jobs you have already applied to.**:
-
Assistant Clienteling Manager
2 days ago
กรุงเทพมหานคร, Thailand Smart Search Recruitment Full timeOur client is a globally known multinational luxury brand with retail operations in the world’s most sought-after retail locations. Established in Europe in the early 1900’s, our client has grown into one of the world’s largest Luxury Good Group in the world and one of their most popular fashion brands is seeking an Assistant Clienteling Manager to...
-
Clienteling Manager
3 weeks ago
กรุงเทพมหานคร, Thailand L'Oreal Thailand Ltd. Full timeIdentify same location partners with proximity. Offer services to similar partners [landlords, concierge, in mall Department Store Boutique Managers and Head of Clienteling. Net working within local luxury field. Work on partnership strategy and yearly calendar to animate & generate traffic driver with relevant customer audience. **Detect client Data...
-
Clienteling Manager
3 weeks ago
กรุงเทพมหานคร, Thailand l'Oréal Full timeWho are we? At L’Oréal, there is never a dull day, the beauty lies in the freedom to go beyond with our empowering entrepreneurial culture. We take pride in developing young talents who have the passion and ambition to make an impact in the beauty industry. **Join us on our mission to**: Create the beauty that moves the world. Being part of L’Oreal,...
-
Clienteling Supervisor
3 months ago
กรุงเทพมหานคร, Thailand Hermès Paris Full timeClienteling SupervisorAt a glance Job Category - Retail - Store Sales - Start date - 02/09/2024 - Years of Experience - Minimum 3 years - Contract Type - Unlimited contract - Job Schedule - Full time - Locations - Store - Bangkok Siam Paragon - Legal Employer - SAINT HONORE (BANGKOK) CO., LTD - Posting Date - 02/08/2024, 10:56 PM - Details of the...
-
Counter Manager
1 month ago
กรุงเทพมหานคร, Thailand L'Oreal Thailand Ltd. Full timePeople Development/ Leadership Skills. Excellent communication skills, Presentation, Clienteling & digital savvy. Ultra Luxury service Sense. Sense of ownership - entrepreneurship. Manage Stock availability & quality.
-
Counter Manager
1 month ago
กรุงเทพมหานคร, Thailand L'Oreal Full timeLuxury/ Premium Expertise in past field experience (fashion, jewelry or beauty). - People Development/ Leadership Skills. - Excellent communication skills, Presentation, Clienteling & digital savvy - Ultra Luxury service Sense -Sense of ownership - entrepreneurship - Manage Stock availability & quality. - **Please visit "Your Application Space" to see the...
-
Clienteling Supervisor
1 month ago
กรุงเทพมหานคร, Thailand Hermes Thailand Full timeGreet clients when they enter the store and give a positive first impression. Proactively update clients in the outdoor queue when the boutique is at capacity and take responsibility to ensure the waiting time is minimized, reassure the clients, and answer first questions. Be curious and take a genuine interest in the client's needs and expectations, engage...
-
Fine Dining General Manager Overlooking The Cities
7 months ago
กรุงเทพมหานคร, Thailand Manhattan Group Full timeOur client is managing an exquisite fine dining restaurant & bar known for its exceptional cuisine and unparalleled service. We are currently seeking a passionate and dynamic General Manager to lead the team and drive the restaurant's success. If you possess an entrepreneurial mindset, extensive F&B expertise, and a passion for delivering extraordinary guest...
-
Boutique Client Development Manager
9 months ago
กรุงเทพมหานคร, Thailand Skill Box Thailand Full timeDrive the performance of CDM actions in the boutique by supporting the teams with daily actions (ii) Retain and Develop Existing Clients: - Implement new client development strategies, initiatives and activities set forth by the regional and local client development management team to do develop, understand clients and enhance their experience. - Drive the...
-
Client Development Manager
4 weeks ago
กรุงเทพมหานคร, Thailand Fendi Full time**Job responsibilities**: The Client Development Manager will be responsible for the overall client experience of the store by developing relationships with VICs, recruiting new clients as well as coaching the entire store team on the excellence of luxury services and clienteling actions to improve VIC recruitment and business results in the retail store....
-
Boutique Client Development Manager
7 months ago
กรุงเทพมหานคร, Thailand Christian Dior Couture Full time**Position**: - Retain and Develop Existing Clients: - Implement new client development strategies, initiatives and activities set forth by the regional and local client development management team to do develop, understand clients and enhance their experience. - Proactively interact with clients, build relationships and gain understanding at a personal...
-
Boutique Client Development Manager
2 months ago
กรุงเทพมหานคร, Thailand Christian Dior Couture Full time**Job responsibilities**: - Retain and Develop Existing Clients: - Implement new client development strategies, initiatives and activities set forth by the regional and local client development management team to do develop, understand clients and enhance their experience. - Proactively interact with clients, build relationships and gain understanding at a...
-
Boutique Client Development Manager
2 weeks ago
กรุงเทพมหานคร, Thailand Christian Dior Couture Full time**Position**: Job Title: Boutique Client Development Manager Location: Emporium Boutique, Thailand Experience required: CDM & Marketing Christian Dior Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same...
-
Sales Manager
5 days ago
กรุงเทพมหานคร, Thailand Skill Box Thailand Full timeEnsure achievement of team targets on monthly and annual basis Team Management and Development - Ensure your team delivers the Louis Vuitton Promise to every Client, through demonstrating and modeling the 4 Company Attitudes. Support them with consistent coaching, identify their development and training needs, partner with the Field Coach Trainer to tailor...
-
Team Manager
4 months ago
กรุงเทพมหานคร, Thailand Louis Vuitton Full timePoste TEAM MANAGER - BANGKOK & SAMUTPRAKAN, THAILAND Profil As a **Team Manager**, you will be an ambassador of the Brand. You will take ownership to lead and coach your team, build Client relationships, proactively foster the achievement of sales goals and ensure that the highest level of Client experience is delivered. You will be responsible to recruit...
-
Team Manager
7 months ago
กรุงเทพมหานคร, Thailand Louis Vuitton Malletier Full time**Position**: TEAM MANAGER - BANGKOK, THAILAND **Profile**: As a **Team Manager**, you will be an ambassador of the Brand. You will take ownership to lead and coach your team, build Client relationships, proactively foster the achievement of sales goals and ensure that the highest level of Client experience is delivered. You will be responsible to recruit...
-
Team Manager
7 months ago
กรุงเทพมหานคร, Thailand Louis Vuitton Full timePOSTE TEAM MANAGER - BANGKOK, THAILAND PROFIL As a **Team Manager**, you will be an ambassador of the Brand. You will take ownership to lead and coach your team, build Client relationships, proactively foster the achievement of sales goals and ensure that the highest level of Client experience is delivered. You will be responsible to recruit and build...
-
Team Manager
2 weeks ago
กรุงเทพมหานคร, Thailand Louis Vuitton Full timePOSTE As **Team Manager**, you will be an ambassador of the Brand. You will take ownership to lead and coach your team, build Client relationships, proactively foster the achievement of sales goals and ensure that the highest level of Client experience is delivered. You will be responsible to recruit and build highly motivated teams, develop them to the...
-
Team Manager
2 weeks ago
กรุงเทพมหานคร, Thailand LVMH Full time**Poste** As **Team Manager**, you will be an ambassador of the Brand. You will take ownership to lead and coach your team, build Client relationships, proactively foster the achievement of sales goals and ensure that the highest level of Client experience is delivered. You will be responsible to recruit and build highly motivated teams, develop them to the...
-
Sale Manager
2 days ago
กรุงเทพมหานคร, Thailand WIN-WIN (Asia) Co.,Ltd. Full timeบริษัท: - WIN-WIN (Asia) Co.,Ltd. - รายละเอียดงาน: - ทำหน้าที่ติดต่อกับลูกค้าเพื่อให้ลูกค้าตกลงซื้อทัวร์กับบริษัท...