Head of Operational and Technology Risk Management

7 months ago

กรงเทพมหานคร, Thailand Prudential plc Full time

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Role Purpose:
The Head of Operational and Technology Risk Management at Prudential Thailand plays a pivotal role in safeguarding the company’s operations, financial health, and reputation by effectively managing operational and technology risks.

Key Accountabilities:

- Oversight of the Operational and Technology Risk teams as a second line of defense in the day-to-day execution and management of the operational risk framework to include key risk management activities such as: Operational Risk Event (incident) reporting and error resolution, Risk & Control Self-Assessment, New product risk assessment, setting of Key Risk Indicators and training to the risk owners to promote awareness of operational risk.
- Support the Chief Risk Officer to:

- Roll out the Operational and Technology risk framework and strategy for the Company with particular emphasis on the risk and control self-assessments. This includes defining the Operational and Technology Risk governance, top risks reporting, risk appetite metrics, control inventory framework, capital assessment using the scenario analysis and MI reporting,
- Manage and constantly enhance the Risk and IT Risk Committee reports,
- Ensure the dashboard on risk performance is well developed and appropriate,
- Provide timely information to the Directors, PLT Executive Committee, and the Group Risk teams.
- Own and drive the process of embedding the Operational and Technology risk framework throughout the business areas and contribute to the risk and control culture of the organization through knowledge sharing and awareness on the importance of risk management.
- Organize and facilitate workshops for process mapping of key business processes, the identification and assessment of inherent business risks and controls.
- Influence and monitor progress of action plans to improve the risk and control environment arising from risk assessments, risk monitoring, internal audit, and regulatory inspections.
- Act as second line of defense to ensure the business continuity plan remains fit for purpose and participate in the tests to ensure the control environment is appropriate.
- Build and maintain credible relationships with internal and external stakeholders, including Group Risk, Group Wide Internal Audit, the Thai Life Assurance Association and the OIC.
- Promote an appropriate culture of awareness and attention to Operational and Technology Risk management throughout the Company in line with evolving regulatory requirements and enhancing the Operational and Technology Risk reporting and governance.
- Provide timely quality advice, and training to the business lines so that the business owners can manage its risks and meet its regulatory obligations.
- Be aware, maintain knowledge and adhere to the relevant regulatory and legal obligations, including local and wider group policies.

Minimum requirements:

- Minimum 7 years’ Risk Management experience of which at least 3 years has been spent in managerial roles.
- Operational Risk management and/or Technology Risk management related qualification (Preferable)
- Working knowledge of the Life Insurance Industry (Preferable)

Capabilities:

- Customer Focused
- Ability to provide balanced Commercial and Risk based advise
- Strong communication skills (both written and oral)
- Solid quantitative and qualitative analytical skills,
- Attention to detail
- Strong desire to build a career in risk and compliance
- Ability to work with a fair degree of autonomy and demonstrate initiative and a sense of personal accountability, but remain a team player and enjoy contributing in a cooperative environment
- Ability to work well in a small, collaborative team
- Strong integrity and professionalism

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