Administration Officer
22 hours ago
**What are my responsibilities?**
- Conducts technical and/or administrative, mainly pre-defined support activities for service operations and delivery.
- Processes incoming orders, inquiries and/or requests regarding products and/or services.
- Performs order management for assigned customers, manages and files clients' information in the information system etc.
- Supports customer remotely and onsite, and provides 1st level user support in case of arising issues.
- Drives complex issues and questions to respectively qualified Service Technicians or Service Engineers.
- Cooperates with clients and sales representatives to clarify orders and issues.
- Participates in investigating and resolving commercial and/or technical problems.
- Supports pre-and/or post sales technical product advice for development, implementation and operation of customer solutions.
**What do I need to to qualify for this role?**
- Bachelor's Degree in Business Administration or related
- 0-2 years of work experience within a similar function
- Good command of English language, Thai native
- Familiar with productivity and information technology tools
**Organization**: Siemens Mobility
**Company**: Siemens Mobility Limited
**Experience Level**: Early Professional
**Job Type**: Full-time
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