Junior Sorting Operations Based in T Park 2 Wangnoi

3 weeks ago


กรงเทพมหานคร, Thailand Shopee Full time

Department Operations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Monitor all rework and return process and coordinate with other internal and external team to ensure that the process is running smoothly
- Deliver rework and return performance to align with plan
- Deliver strong leadership, influencing and collaboration skills in working with team
- Ensure performance of temp and full time staff followed WI.
- Manage, monitor and improve productivity for all functions of rework and return team
- Ensure all rework and return teams perform tasks meet KPIs as well as evaluate and improve their performance.
- Manage, study and understand FMS system for existing and new rework and return functions and able to be a mentor for team member
- Prepare monthly reports, Daily reports, outbound issues, etc.
- Plan and manage all consumables and equipment
- To perform any other duties assigned by direct supervisor

**Requirements**:

- Bachelor's Degree or Above in Logistics management, Supply chain management or any related field.
- At least 1 year of working experience in logistics, supply chain or express industry and welcome to fresh grad.
- Good communication and presentation skills.
- Have analytical ability.
- Critical and logical thinking and optimization.
- Able to working knowledge of Spreadsheets (Excel/Google Sheets).
- Flexible on working times.
- Good team player Multitasking and prioritizing skills.
- Basic English skills.



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