Content Moderation Team Lead
7 months ago
Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
Our frontline teams interact with images, video, text related to everyday life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
Hence, it is possible that this role will be exposed to harmful content on a daily basis.
Within Trust & Safety Operations our Team Leaders provide leadership and day-to-day management of a team of Content Moderators.
You will take responsibility for ensuring that the team has the skills, resources & support to perform at a high standard and look at ways to improve efficiency and team success.
What will I be doing?
- You will lead, manage, recruit & develop a team of Content Moderators, helping them to achieve their full potential and maintain high standards & quality of work.
- You will be responsible for ensuring that all services are delivered within the framework of TikTok's core values and in line with existing policies & procedures.
- You actively promote and support inclusion, ensuring that individuals are supported to participate in community and work opportunities according to their interests and goals.
- You will create an inspiring team environment with an open communication culture, utilising clear goals and objective setting to help the team succeed.
**Qualifications**:
What should I bring with me?
- You possess exceptional interpersonal & communication skills with a passion for working in a team environment
- You come with leadership skills with experience leading or managing people in a previous situation
- You have good attention to detail - comfortable using data to analyse performance and using insight to drive performance
- You are driven and self-motivated with a desire to keep improving
Trust & Safety is committed to the wellbeing of all our employees. Our promise is to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
-
Content Moderator-mandarin Speaker
6 months ago
กรุงเทพมหานคร, Thailand growthfn Full time**Responsibilities**: - Review and moderate user-generated content on our platform in Mandarin, ensuring compliance with community guidelines and policies - Identify and report inappropriate content, spam, and other violations - Provide feedback and insights to improve content moderation processes - Collaborate with the moderation team to maintain a safe...
-
Content Moderator
3 months ago
ห้วยขวาง, กรุงเทพมหานคร, Thailand Teleperformance Malaysia Full time**The role** Think of this role as someone who will ensure safe experiences for both people and businesses across the global, online digital community. **This is NOT a work from home position.** **Key Responsibilities**: - Review, classify and/or eliminate content uploaded by users, according to the parameters and policies defined by the client. - Comply...
-
Content Moderator-taiwanese/mandarin Speaker
6 months ago
กรุงเทพมหานคร, Thailand growthfn Full time**Job Summary**: As a Content Moderator, you will be responsible for monitoring and reviewing user-generated content to ensure it adheres to our community guidelines and policies. You will play a crucial role in maintaining the integrity of our platform by identifying and removing inappropriate or harmful content. **Key Responsibilities**: - Monitor...
-
Content Moderator- Mandarin Speaker
6 months ago
กรุงเทพมหานคร, Thailand growthfn Full time**Key Responsibilities**: - Review and moderate user-generated content (text, images, videos) to ensure compliance with community guidelines and policies. - Identify and escalate potential risks and violations to appropriate teams. - Maintain a high level of accuracy and attention to detail while meeting daily targets and deadlines. - Provide feedback and...
-
Content Moderator-mandarin Speaker
6 months ago
กรุงเทพมหานคร, Thailand growthfn Full timeyou will be responsible for monitoring and moderating user-generated content on online platforms such as social media, forums, and websites. Their main duties include reviewing and approving or removing user-generated content based on guidelines provided by the platform. They also respond to user inquiries and reports related to content moderation issues....
-
Content Moderation
4 weeks ago
กรุงเทพมหานคร, Thailand BIITECH LLC Full timeJob title: Content Moderator Location: WHF Work shift: Local day time according to supporting country (Cambodia) & 8 working hour + 1 hour lunch break per day Working Days: 5 days a week **Salary**: Will be updated Target start date: 26th December 2024 Language required: Khmer and B2 English **Job Description**: - Review and moderate user-generated...
-
Content Moderator
8 months ago
กรุงเทพมหานคร, Thailand SCOUTER Full timeExciting Opportunity for New Graduates: Join our Team´s client as a Content Moderator! Are you a recent graduate eager to kickstart your career in a dynamic and thriving environment? Look no further! Our company is on the lookout for enthusiastic individuals to join us as Content Moderators, contributing to the safety and compliance of our engaging short...
-
Content Moderator
3 months ago
กรุงเทพมหานคร, Thailand Teleperformance Malaysia Full time**The role** Think of this role as someone who will ensure safe experiences for both people and businesses across the global, online digital community. **This is NOT a work from home position.** **Key Responsibilities**: - Review, classify and/or eliminate content uploaded by users, according to the parameters and policies defined by the client. - Comply...
-
Content Moderator- Korean Speaking
4 months ago
กรุงเทพมหานคร, Thailand Teleperformance Full time**The role** Think of this role as someone who will ensure safe experiences for both people and businesses across the global, online digital community. **This is NOT a work from home position.** **Key Responsibilities**: 1. Review, classify and/or eliminate content uploaded by users, according to the parameters and policies defined by the client. 2....
-
Content Moderator
7 months ago
กรุงเทพมหานคร, Thailand GrowthFn Full timeLocation: Bangkok **Salary**: 40-50K THB Language Required: Native Thai + Japanese (N1/N2/N3) Joining: ASAP Headcount: 5 Shift: 24*7 - Rotational (5 days working, 2 days off) Hire Type: 12 months direct contract, renewable - Good communication in English and JAPANESE (JLPT N1,N2,N3...) language are preferable. - Experience: > 0 - 2 years of BPO...
-
Content Moderator
6 months ago
กรุงเทพมหานคร, Thailand Teleperformance Full timeOverview: Content moderator jobs continue to be on the rise as the online world never stops needing content moderation. A Content Moderator is always on guard, maintaining the online reputation of a business. They screen, monitor, and approve content in compliance with the website’s guidelines. Also, they promote excellent customer service and help to...
-
Content Moderator
8 months ago
กรุงเทพมหานคร, Thailand TikTok Full timeResponsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imaginations...
-
Content Moderator
8 months ago
กรุงเทพมหานคร, Thailand TikTok Full timeResponsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imaginations...
-
Content Moderator
4 months ago
กรุงเทพมหานคร, Thailand Teleperformance Full time**The role** Think of this role as someone who will ensure safe experiences for both people and businesses across the global, online digital community. **This is NOT a work from home position.** **Key Responsibilities**: - Review, classify and/or eliminate content uploaded by users, according to the parameters and policies defined by the client. - Comply...
-
Gaming Moderator
3 months ago
กรุงเทพมหานคร, Thailand Social Element Full time**Where**: Remote **Type**:Freelance **Join Us at Social Element!**: Founded 22 years ago, we're a leading global and independent full-service social media agency on a mission to Make Social Better for everyone. To us, better social means creating unskippable content, making scrolling safer for everyone, creating stronger connections with each other and...
-
Content Moderator
7 months ago
กรุงเทพมหานคร, Thailand Teleperformance Full timeOverview: Content moderator jobs continue to be on the rise as the online world never stops needing content moderation. A Content Moderator is always on guard, maintaining the online reputation of a business. They screen, monitor, and approve content in compliance with the website’s guidelines. Also, they promote excellent customer service and help to...
-
Content Moderator
6 months ago
กรุงเทพมหานคร, Thailand Teleperformance Full timeOverview: Content moderator jobs continue to be on the rise as the online world never stops needing content moderation. A Content Moderator is always on guard, maintaining the online reputation of a business. They screen, monitor, and approve content in compliance with the website’s guidelines. Also, they promote excellent customer service and help to...
-
Team Lead
6 months ago
กรุงเทพมหานคร, Thailand GrowthFn Full timeRole - Team Leader - Japanese Speaking Customer Service Key Requirements: - Minimum 1 year of experience as a Team Leader in a BPO environment, or experience in team management from social media platforms, content moderation, customer service, etc. - Fluent in Japanese language (spoken and written). - Location: Bangkok, Thailand, MRT Phetchaburi - Working...
-
Content Moderator
8 months ago
กรุงเทพมหานคร, Thailand TikTok Full timeResponsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imaginations...
-
Content Moderator
8 months ago
กรุงเทพมหานคร, Thailand TikTok Full timeResponsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imaginations...
