Business Performance Improvement Analyst

2 weeks ago


กรงเทพมหานคร, Thailand FWD Insurance Full time

About FWD Group

FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience.

For more information, please visit

Job Purpose

Analise and monitor sales performance & strategic KPIs to identify gap, opportunities, or threats and alert Management along with recommend strategy action to achieve Company target.

Key Responsibilities- Provide sales insights and recommendations in preparing Business Plan to design appropriate key drivers, target, and KPI for all sales channels- Digest Business Plan to a granular level, develop plans and KPIs to materialize strategy in a business and functional level for achieving target- Allocate target for each KPIs, monitor, and develop & run forecasting models to identify gaps or potential threats and alert Management accordingly- Equip with an immersed understanding in partners’ sales patterns and strategic focus to develop joint plan and avoid the conflict of interest and focus between partners- Explore on both internal and external factors and seek for opportunities area for sales improvement- Collaborate with Business Analysis and Management Report team to identify root cause and provide short-term and long-term strategic solutions to Sales Head and partners- Analyze data and generate presentation as needed for business decision- Continually update tracking model by aligning with current strategic focus and direction from Management


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