Service Designer

Introduction Service designers work to create end-to-end enterprise experiences for prospects, customers, business partners, and employees that span face-to-face and digital interactions. They use human-centered approaches to shape and define the value exchange between a service provider and the user across touch points, time, and channels. Your Role and...

Job Posting Location Bangkok Job Summary myAIS Experience Design, myAIS Measurement and Improvement (Qualtrics and Glassbox), Co-Design with New Digital Co. on New Business Collaboration features Job Description 1) myAIS Experience Design a. Design online customer journey from business requirements c. Design use case along with business test case and resolve...

Job Posting Location Bangkok Job Summary UX/UI Designer **Job Description Role & Respond**: Get requirement, analyses, design & develop User Experience/User Interface. Coordinate with users, mobile app developers, web developers, Marketing and vendor. Create and maintain design concept along with the global UX/UI trend. Qualification Bachelor's or Master's...

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. Job Posting Location Bangkok Job Summary Design compelling user journey experiences, ensuring the journeys are technically feasible, hassle-free, and aligned with business goals, managing customer issues, and driving app...

Job Posting Location Bangkok Job Summary Fully support to co-recommend actionable solutions for service and interaction design of new products or services to internal and external customers. Develop & execute monitoring plan, KPI trackers, and guidance to improve usage and accuracy. Conduct performance analysis reports including top services & keywords...

Job Posting Location Bangkok Job Summary Digital SCRUM Management and Call Flow Development Job Description Advanced understanding of IVR/Voice AI Technology and basic call flow development related backend service integration for fully self service design Business and Technology Service design for SCRUM Being PO of SCRUM digital self service room. Providing...

Job Posting Location Bangkok Job Summary Get business requirements, Create functional specifications and Database design Job Description Analyze business requirements, create functional specifications and database design Design software architecture, solution and service workflows Control tasks, developers and testers to deliver product on time with...

Job Posting Location Bangkok Job Summary Create, transform and maintain contents from text-based to digitized format to support both call center agents and customers via knowledge management platforms and Advance Contact Center website. Support products/services inquiry and coordinate with product owner to getting the information to call center. Create...

Graphic designer will be responsible for upholding H+K’s brand standards, while designing dynamic and well thought out presentations, materials focused on driving client’s objectives. They will partner with key account team and other creatives to design materials that will be used across a broad range of outputs (digital, web,...

Service & Business requirement gathering. Build cloud infrastructure architecture with high availability design for AIS services (Private cloud) and AIS corporate customer (Public cloud). Provide architecture design and detailed configuration for cloud infrastructure including network, storage, server, and hypervisor part. Dimension and monitor cloud...

Bachelor's degree in Technology, Computer Engineering, Computer Science, Business or a related field. At least 2-3 years of experience in UI design or a similar role. At least 1-2 years of Banking or Financial Institution or a related field. Proficiency in tools and techniques for service design such as Customer Journey Mapping, Service...

**UX and UI work such as**: creating wireframes, visual interfaces and prototypes; annotating the wireframes; collaborating with other designers, researchers, consultants and developers; making sure the interaction is getting recorded and addressed correctly. Conduct user research leveraging IBM Enterprise Design Thinking and do direct user research as part...

**Introduction** A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for...

**Responsibilities** - Design and develop user interfaces for our online platform service, ensuring a seamless user experience - Conduct user research and testing to inform design decisions - Collaborate with cross-functional teams, including product managers, developers, and other designers, to ensure alignment on design goals and implementation - Stay...

**UX and UI work such as**: creating wireframes, visual interfaces and prototypes; annotating the wireframes; collaborating with other designers, researchers, consultants and developers; making sure the interaction is getting recorded and addressed correctly. Conduct user research leveraging IBM Enterprise Design Thinking and do direct user research as part...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

Design Manager - Bangkok, Thailand - Construction & Technical Services - 2478 - Corporate Office - Bangkok **Job Description**: **POSITION OVERVIEW** The Design Manager reports to the Global Director of Interior design. The position coordinates the design development process on an established schedule within an approved budget. He / She supports the...

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. Job Posting Location Bangkok Job Summary Be responsible for managing the creation and execution of online marketing initiatives and design user interfaces across all platforms (web and mobile) **Job Description**: -...

Source of new technology exploration for contact center both front operation / back office including Shop, Partner for digital improvement in term of customer service. (Work collaborate with Technology vendors). Responsible for "Customer Technology Roadmap Planning" of customer service area. Responsible for Business owner role of digital platform...

Work hands-on, creating interface and visual design solutions from concept to final code. Provide visual feedback and guidance to other designers as necessary on visual design execution as a part of a multi-disciplinary team. Team with user experience designers, design researchers and developers to ensure visual design enhances the overall user...