Guest Service Agent
2 months ago
**Additional Information**
**Job Number**24186049
**Job Category**Rooms & Guest Services Operations
**Location**Renaissance Koh Samui Resort & Spa, 208/1 Moo 4, Tambol Maret, Lamai Beach, Koh Samui, Surat Thani, Thailand, 84310
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management
***
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
-
Guest Service Agent
8 months ago
เกาะสมุย, สุราษฎร์ธานี, Thailand Avani Full timeCompany Description Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. **Job Description**: The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for...
-
Guest Service Agent
3 months ago
เกาะสมุย, สุราษฎร์ธานี, Thailand Minor Hotels Full time**Company Description** Minor Hotels owns, manages and operates a diverse portfolio of over 540 hotels, resorts and branded residences across 56 countries. Flexible and adaptive to market trends, we drive growth through our eight hotel brands, alongside a collection of related hospitality businesses and strategic partnerships with other leading hotel brands...
-
Guest Service Agent
8 months ago
เกาะสมุย, สุราษฎร์ธานี, Thailand Anantara Full timeCompany Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts, and lush jungles, Anantara...
-
Guest Service Agent
8 months ago
เกาะสมุย, สุราษฎร์ธานี, Thailand Minor International Full time**Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
-
Guest Service Agent
6 months ago
เกาะสมุย, สุราษฎร์ธานี, Thailand Belmond Management Full timeAs a Guest Service Agent at Napasai, A Belmond Hotel, Koh Samui, Thailand, you are on the frontlines of providing exceptional luxury hospitality experiences through knowledgeable and welcoming interactions with guests. In this role, you will make an impact by providing exceptional customer service. If you’re looking to develop your skills and be part of...
-
Guest Service Agent
6 months ago
เกาะสมุย, สุราษฎร์ธานี, Thailand Belmond Full timeAs a Guest Service Agent at Napasai, A Belmond Hotel, Koh Samui, Thailand, you are on the frontlines of providing exceptional luxury hospitality experiences through knowledgeable and welcoming interactions with guests. In this role, you will make an impact by providing exceptional customer service. If you’re looking to develop your skills and be part of...
-
Guest Services Agent
6 months ago
เกาะสมุย, สุราษฎร์ธานี, Thailand Marriott International, Inc Full time**Job Number** 23202721 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Samui Resort, 86 Moo 3 Chaweng Noi Beach, Bophut, Koh Samui, Surat Thani, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments,...
-
Guest Service Agent
3 months ago
สุราษฎร์ธานี, Thailand Avani Full time**Company Description** Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. In this role you are a key ambassador for the hotel and the brand, and will work to create one of the most powerful first impressions for our guests....
-
Guest Service Agent
6 months ago
เกาะสมุย, สุราษฎร์ธานี, Thailand Marriott International, Inc Full time**Job Number** 24026356 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Koh Samui Resort & Spa, 208/1 Moo 4 Tambol Maret Lamai Beach, Koh Samui, Surat Thani, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests...
-
Night Guest Service Agent
8 months ago
เกาะสมุย, สุราษฎร์ธานี, Thailand Avani Full time**Company Description** Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. You will serve the needs of the business, our guests and our team members by coordinating timely completion of the night audit function. You will be...
-
Reservation Agent
6 months ago
เกาะสมุย, สุราษฎร์ธานี, Thailand Marriott International, Inc Full time**Job Number** 24081741 **Job Category** Reservations **Location** The Ritz-Carlton Koh Samui, 9/123 Moo 5, Tambon Bophut, Koh Samui, Surat Thani, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone,...
-
Guest Service Center
8 months ago
เกาะสมุย, สุราษฎร์ธานี, Thailand Anantara Full time**Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
-
Cluster Reservation Agent
6 months ago
เกาะสมุย, สุราษฎร์ธานี, Thailand Marriott International, Inc Full time**Job Number** 24057620 **Job Category** Reservations **Location** Sheraton Samui Resort, 86 Moo 3 Chaweng Noi Beach, Bophut, Koh Samui, Surat Thani, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone,...
-
Assistant Guest Service Manager
6 months ago
เกาะสมุย, สุราษฎร์ธานี, Thailand Marriott International, Inc Full time**Job Number** 24087744 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Koh Samui, 9/123 Moo 5, Tambon Bophut, Koh Samui, Surat Thani, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond to any questions from guests and follow up with...
-
Guest Service Centre
8 months ago
เกาะสมุย, สุราษฎร์ธานี, Thailand Anantara Full time**Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
-
Assistant Guest Service Manager
6 months ago
เกาะสมุย, สุราษฎร์ธานี, Thailand Marriott International, Inc Full time**Job Number** 24081346 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Koh Samui, 9/123 Moo 5, Tambon Bophut, Koh Samui, Surat Thani, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form...
-
Whatever Whenever Service Agent
6 months ago
เกาะสมุย, สุราษฎร์ธานี, Thailand Marriott International, Inc Full time**Job Number** 24054096 **Job Category** Rooms & Guest Services Operations **Location** W Koh Samui, 4/1 Moo 1 Tambol Maenam, Koh Samui, Surat Thani, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal...
-
Energy Agent
6 months ago
เกาะสมุย, สุราษฎร์ธานี, Thailand Marriott International, Inc Full time**Job Number** 24067639 **Job Category** Golf, Fitness, & Entertainment **Location** W Koh Samui, 4/1 Moo 1 Tambol Maenam, Koh Samui, Surat Thani, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serve as a key resource for all recreation activities facilitated on the property....
-
Guest Relations Manager
3 weeks ago
เกาะสมุย, สุราษฎร์ธานี, Thailand NH Collection Full time**Company Description** Minor Hotels owns, manages and operates a diverse portfolio of over 540 hotels, resorts and branded residences across 56 countries. Flexible and adaptive to market trends, we drive growth through our eight hotel brands, alongside a collection of related hospitality businesses and strategic partnerships with other leading hotel brands...
-
Welcome Desk Agent
6 months ago
เกาะสมุย, สุราษฎร์ธานี, Thailand Marriott International, Inc Full time**Job Number** 24051055 **Job Category** Rooms & Guest Services Operations **Location** W Koh Samui, 4/1 Moo 1 Tambol Maenam, Koh Samui, Surat Thani, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room change/late...