Housekeeping Manager

7 months ago

กรงเทพมหานคร, Thailand Marriott International, Inc Full time

**Job Number** 24097323

**Job Category** Housekeeping & Laundry

**Location** Renaissance Bangkok Ratchaprasong Hotel, 518/8 Ploenchit Road, Bangkok, Bangkok, Thailand VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

**CORE WORK ACTIVITIES**

**Managing Housekeeping Operations and Budgets**
- Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.
- Inspects guestrooms on a daily basis.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- Inventories stock to verify adequate supplies.
- Supports and supervises an effective inspection program for all guestrooms and public space.
- Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
- Verifies all employees have proper supplies, equipment and uniforms.
- Communicates areas that need attention to staff and follows up to verify understanding.
- Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.
- Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.

**Conducting Human Resources Activities**
- Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
- Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.
- Schedules employees to business demands and for tracks employee time and attendance.
- Verifies employees understand expectations and parameters.
- Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.
- Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.
- Observes service behaviors of employees and provides feedback to individuals.
- Verifies employee recognition is taking place on all shifts.
- Participates in an on-going employee recognition program.
- Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
- Participates in employee progressive discipline procedures.
- Celebrates successes and publicly recognizes the contributions of team members.

**Ensuring Exceptional Customer Service**
- Sets a positive example for guest relations.
- Understands the brand's service culture.
- Participates in the development and implementation of corrective action plans to improve guest satisfaction.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Responds to and handles guest problems and complaints.
- Strives to improve service performance.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Housekeeping Manager

    6 months ago

    กรุงเทพมหานคร, Thailand Aman Group Sarl Full time

    Housekeeping Manager - Bangkok, Thailand - Housekeeping - 2205 - Aman Nai Lert **Job Description**: **AMAN** At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique...

  • Housekeeping Manager

    6 months ago

    กรุงเทพมหานคร, Thailand Aman Full time

    Aman: At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and...

  • Housekeeping Manager

    7 months ago

    กรุงเทพมหานคร, Thailand Ibis Bangkok Riverside Full time

    **Job Description**: - Experience in Management level in housekeeping department in hotel at least 5 years. - Has basic knowledge of flower arrangement, laundry and cleaning chemicals. - Good in English communication. - Strong in people management, interpersonal and creative skill. Work Experience - Oversee the housekeeping department budget, take...

  • Executive Housekeeper/housekeeping Manager

    6 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24101612 **Job Category** Housekeeping & Laundry **Location** Courtyard Bangkok Suvarnabhumi Airport, 599/9 Lat Krabang Road, Lat Krabang, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for the daily shift operations of...

  • Assistant Housekeeper

    2 months ago

    กรุงเทพมหานคร, Thailand Hilton Full time

    Assistant Housekeeper An Assistant Housekeeper is responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Executive Housekeeper. **What will I be doing?** As an Assistant Housekeeper, you will be responsible for assisting with overseeing...

  • Assistant Housekeeping Manager

    6 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Additional Information** (Local-Thai) **Job Number** 24102919 **Job Category** Housekeeping & Laundry **Location** The St. Regis Bangkok, 159 Rajadamri Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that...

  • Housekeeping Manager

    6 months ago

    กรุงเทพมหานคร, Thailand Crowne Plaza Hotels & Resorts Full time

    Every room has to be perfect. We’re searching for the right Housekeeping Manager/Executive Housekeeper to make sure our standards never slip - managing all aspects of our housekeeping and laundry operations to deliver memorable and unique guest experiences. With every single stay. A little taste of your day-to-day: Every day is different, but you’ll...

  • Housekeeping Manager

    7 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Additional Information** (Local-Thai) **Job Number** 24044162 **Job Category** Housekeeping & Laundry **Location** The St. Regis Bangkok, 159 Rajadamri Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for the daily shift operations...

  • Housekeeping Coordinator

    8 months ago

    กรุงเทพมหานคร, Thailand Hilton Full time

    Housekeeping Coordinator A Housekeeping Office Coordinator is responsible for managing the housekeeping office to deliver an excellent Guest and Member experience while receiving all incoming calls and managing guest requests. **What will I be doing?** As a Housekeeping Office Coordinator, you are responsible for managing the housekeeping office to deliver...

  • Housekeeping Coordinator

    8 months ago

    กรุงเทพมหานคร, Thailand Hilton Full time

    A Housekeeping Office Coordinator is responsible for managing the housekeeping office to deliver an excellent Guest and Member experience while receiving all incoming calls and managing guest requests. **What will I be doing?** As a Housekeeping Office Coordinator, you are responsible for managing the housekeeping office to deliver an excellent Guest and...

  • Housekeeping Clerk

    3 months ago

    กรุงเทพมหานคร, Thailand Hilton Full time

    Housekeeping Clerk With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

  • Housekeeping Clerk

    1 month ago

    กรุงเทพมหานคร, Thailand Hilton Full time

    Housekeeping Clerk With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

  • Executive Housekeeper

    6 months ago

    กรุงเทพมหานคร, Thailand Aman Group Sarl Full time

    Executive Housekeeper - Bangkok, Thailand - Housekeeping - 2084 **Job Description**: **AMAN** At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of...

  • Style Manager

    3 months ago

    กรุงเทพมหานคร, Thailand Kimpton Full time

    Do you have exceptional standards? We’re searching for a Style Manager (Housekeeping Manager) to work alongside our Executive Style Manager (Executive Housekeeper) to ensure all aspects in housekeeping operations are befitting of our reputation for delivering genuinely memorable experiences to our guests. A little taste of your day-to-day: Every day is...

  • Assistant Executive Housekeeper

    8 months ago

    กรุงเทพมหานคร, Thailand Hilton Full time

    Assistant Executive Housekeeper An Assistant Housekeeper is responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Executive Housekeeper. **What will I be doing?** As an Assistant Housekeeper, you will be responsible for assisting with...

  • Assistant Executive Housekeeper

    8 months ago

    กรุงเทพมหานคร, Thailand MINOR Hotels Full time

    The role of an Assistant Executive Housekeeper is to support the Executive Housekeeper in all duties of the housekeeping operation. You will coordinate, schedule and supervise the housekeeping team, carry out inspections to ensure proper cleaning is being done, and manage the inventory of all cleaning supplies. You will provide on-the-job training, and...

  • Assistant Executive Housekeeper

    8 months ago

    กรุงเทพมหานคร, Thailand Hilton Full time

    An Assistant Housekeeper is responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Executive Housekeeper. **What will I be doing?** As an Assistant Housekeeper, you will be responsible for assisting with overseeing housekeeping operations...

  • Executive Housekeeper

    6 months ago

    กรุงเทพมหานคร, Thailand Aman Full time

    Aman: At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and...

  • Executive Housekeeper

    7 months ago

    กรุงเทพมหานคร, Thailand MINOR Hotels Full time

    As the Executive Housekeeper, you will be responsible for one of the biggest departments in the hotel. Your influence on the team will ensure the delivery of an exceptional customer experience. You will be in charge of the entire housekeeping team and ensure due to your excellent knowledge and management skills that all guest rooms and public areas are...

  • Assistant Housekeeping Manager

    7 months ago

    กรุงเทพมหานคร, Thailand Pullman Bangkok Hotel G Full time

    **Job Description**: - To assist the Executive Housekeeper in planning, organizing the overall public area, guestrooms, laundry and linen room operations as well as maintaining established standards according to our hotel. - To assist the Executive Housekeeper in coordinating the Housekeeping operations on Guestrooms, as well as to maintain high quality...