Executive Housekeeper

3 months ago


กรงเทพมหานคร, Thailand MERCURE Full time

**Company Description**
Mercure Bangkok Makkasan

Hotel for travellers looking for local and authentic experiences

Conveniently located in the city center of Bangkok, Mercure Bangkok Makkasan is a 4-star hotel with easy access to the Bangkok Airport Link Makkasan Station and MRT Petchaburi. The hotel offers 180 rooms & suites designed with a modern style. The hotel facilities include an all-day-dining restaurant, wine bar, swimming pool, gym, meeting rooms and free car park. It is the perfect place for both leisure & business travelers. Pick up from MRT Petchaburi station is also available by calling at +66 21153333.

As the Executive Housekeeper, you will be responsible for one of the biggest departments in the hotel. Your influence on the team will ensure the delivery of an exceptional customer experience. You will be in charge of the entire housekeeping team and ensure due to your excellent knowledge and management skills that all guest rooms and public areas are sufficiently cleaned and up to the high standards. Further you will provide the team members with guidance and training, implement SOPs, LSOPs and ensure well maintained guest facilities.
**Qualifications**
- Previous Housekeeping management experience, in a similar role is essential.
- Strong operational background with experience in the implementation and management of brand standards.
- Experience in the coaching and development of a professional management team.
- Proven experience with cost control including payroll, expenses, and forecasting
- Excellent time management, organizational skills and ability to work autonomously.
- Competent in Microsoft Office
- Strong communication and interpersonal skills
- Ability to remain calm and focused while under pressure
- Excellent organizing and time-management skills
- Creative problem-solving skills
- Works sensitively and effectively in a multi-cultural work place
- Actively promotes a positive, professional, and motivating work environment.

**Additional Information**
What is in it for you:

- Employee benefit card offering discounted rates at Accor hotels worldwide.
- Develop your talent through Accor’s learning programs.
- Opportunity to grow within your property and across the world
- Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.



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