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Key Account Executive

1 month ago

กรงเทพมหานคร, Thailand Nestle Operational Services Worldwide SA Full time

At **Nespresso**, our mission is to create the highest quality, most sustainable cup of coffee**. **By caring for our employees, our farmers, the environment and our customers, we are dedicated to connecting our community with the best possible products and customer experiences**.**

Nespresso Thailand is a young and fast growing market and we are looking for experienced **Key Account Executive (HORECA) - Nespresso **who would play a key role to acquire new customers in the strategic segment and/or evolve the business with existing customers in the assigned geographical territory.

**POSITION SNAPSHOT**

Location: Field Sales, based Head Office

Company: Nespresso

Business Unit/Division: Nespresso B2B

Full-time

2+ years of experience in Key Account Management, focusing on luxury hotel clients

**A DAY IN THE LIFE**

**Sustainable acquisition**
- Aligned with the sales field plan, identify sales opportunities within designed territory
- Identify and contact prospects using diverse methods and tools (cold calling/visit, social media, events )
- Acquire new customers by following the Nespresso B2B Office/HORECA guidelines
- Use of CRM system to manage leads
- Liaise with B2B Sales Support and CRC teams to ensure flawless execution of lead management activities

**Customer lifecycle management (existing customer development)**
- Increase business with existing customers / maximize penetration rate in a customer (share of throat)
- Use of CRM system to grow / maintain existing customers
- Provide market intelligence to the sales team
- Liaise with B2B Sales Support and CRC teams to ensure flawless execution of customer lifecycle management

**Compliance**
- Collect accurate inputs to ensure compliance of the sales process
- Compliance with Nestle and Nespresso business principles and policies including Nestle Nespresso trade policy, local Sales policy, local Trade Terms, Safety and legal regulations

**ARE YOU A FIT?**
- Bachelor’s Degree in related field
- Minimum 2 years of experience in Key Account Management
- Proven success in acquiring and maintaining existing customers in HORECA, especially luxury hotel
- Good English and Thai communication skills.
- Good interpersonal skill
- Own a driving license