Complaint Handling Manager

**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

Store complaint management (pull the log all product category from Service desk system to technical team urgent investigation & set action quick to store) by follow store complaint closing (SLA 24 hrs) and create summary report (weekly, monthly). Collaborate with commercial team to inform monthly Fresh CN & Technical charge report. Closely co-ordinate and...

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The position duties include a wide range of activities related to customer feedback monitoring and ensuring all feedbacks are handled appropriately with the appropriate solutions within specified time frames and making sure high levels of customer service are provided at all times. - To manage the customer experience team ensure the effective management of...

Position Summary Role and Responsibilities **Responsibilities**: Project Management - Defining project objectives, project scope, roles & responsibilities. - Defining resource requirements and managing resource availability & allocation - both internal and third-party. - Planning for budget-based requirements and tracking costs to deliver projects on...

Opportunities for makers and creators - together we achieve more. - Managing a team of customer service staff in daily operational tasks, from receipt to completion. - Inquiries. - Order Handling. - Claim / Complaint Handling. - Quotation for project business. - Open invoices / Credit limit. - Generating and analyzing reports to identify risk, tackle the...

Opportunities for makers and creators - together we achieve more. - Managing a team of customer service staff in daily operational tasks, from receipt to completion, Inquiries, Order Handling, Claim / Complaint Handling , Quotation for project business, Open invoices / Credit limit - Generating and analyzing reports to identify risk, tackle the problem and...

**Job Description**: Work Experience Minimum 2-4 years' experience of Night Manager / Duty Manager Excellent reading, writing and oral proficiency in Thai and English language. Handle guests' complaints and comments tactfuly and efficiently. Work Experience Excellent communication and customer contact skills. Work well in stressful & high-pressure...

**Key Responsibilities**: As the Corporate Communication Manager, you will play a pivotal role in enhancing the brand's reputation and strengthening our communication channels both internally and externally. You will lead a team of two professionals dedicated to CSR and customer complaints. Your primary responsibility will be to drive strategic communication...

Achieves agreed budget, GP, targets and continuously monitors actual sales performance against budget by product and customer. Assist Industry Manager in marketing plan execution [formulation, implementation, follow-up and evaluation] by Identifying key customers and marketing opportunities from analyzing survey results Evaluating prospect product volume and...

**SALES MANAGER, MEAT & SAUCE**: Our team in **Bangkok** currently has an opening for a **Sales Manager, Meat & Sauce** **YOUR ROLE & RESPONSIBILITIES**: - Achieves agreed budget, GP, targets and continuously monitors actual sales performance against budget by product and customer. - Assist Industry Manager in marketing plan execution [formulation,...

To manage the customer experience team ensure the effective management of the complaints or voice of customers within the framework ensuring that all cases are attended to timely and professionally, the root causes are identified and to work with the related teams to agree on the improvement opportunities and to provide the responses that address the...

Job ID 51439 Business IT, Software, Telecommunications Job Detail - Manage and successfully guide a team of support engineers, senior system engineers and customer service staff - Supervise and ensure excellence of all services provided at optimized resource coordination. - Able to go TOR, MA, Resource management, Manage man-day, budgeting management. -...

**SALES SUPERVISOR - SOLVENT**: Our team in **Bangkok** currently has an opening for a **Sales Supervisor - Solvent** **YOUR ROLE & RESPONSIBILITIES**: **Job Summary**: ***Sales Supervisor is responsible for maintaining and developing business with existing customers in the area as well as locating and selling to new outlets. **Duties and...

**Sales Support** - Supports and initiates follow-up actions by contacting customers (first and second line) and inform them about products in order to contribute to the realization of effective customer communication. **Order processing and data management** - Handles incoming orders, in order to realize a timely and proper delivery of orders to customers....

**Mission/Vision of the company;**: The company’s vision is to be the best luxury resort brand in Thailand! Striving to be the market leader in this business by delivering consistently, always looking at the guest satisfaction and employee satisfaction! **Internship;**: There are different vacancies available for this hotel! HURRAY! **Front office...

Sales and Sales Support - Supports and initiates follow-up actions by contacting customers (first and second line) and inform them about products in order to contribute to the realization of effective customer communication. - Re-negotiates contracts with customers for renewals regarding price, specifications and delivery within defined parameters and...

**Job Description**: - Experience in Management level in housekeeping department in hotel at least 5 years. - Has basic knowledge of flower arrangement, laundry and cleaning chemicals. - Good in English communication. - Strong in people management, interpersonal and creative skill. Work Experience - Oversee the housekeeping department budget, take...

**JOB TITLE **Patient Success Manager **SALARY **$1,500 USD **Commission **N/A **BENEFITS **100% remote work, healthcare allowance, mobile & internet allowance, unlimited sick & vacation days, maternity/paternity **HIRING STATUS **Under Thai entity with visa and work permit support (Full-Time) **PROBATION **2 months (60 days) **LOCATION/BASE **Work...