Senior Officer, Key Account Management
2 weeks ago
Position Summary
Role and Responsibilities
- Building Samsung's online store & E commerce Business through the online space offering with the best of Samsung's wide Product Portfolio
- Delivering a stable and seamless shopper experience across consumer and enterprise space through Strong focus on UI & functionality development, Responsive sites for mobile / desk hardware access & customer service with the innovation across financial services, customer service & logistics as well as tactical SEM & SEO actions, Social media to build & improve the Samsung E Commerce platform.
- End to End Responsibility from traffic management, selection Management / planogram, Shopper marketing programs leading to business delivery ,business modeling, forecast & supply chain execution, pricing, logistics, customer service towards execution of programs and partnership management.
- Serve as a liaison and primary point of contact within the e Commerce organization for cross functional partners acting as a project manager to evaluate, prioritize, develop, manage, implement and e Commerce initiatives
- Participate in the development and execution of strategic and tactical business plans with other members of the cross functional team supporting the e Commerce strategy
- Manage all aspects of web analytics related to e Commerce and communicate relevant information to team members, executive leadership and cross-functional partners
- Increases sales by developing and disseminating product information; managing trade show participation; linking customers' experiences; developing advertising programs, including content and graphics, and sales promotions; advocating cross-product integrations and cross selling
- Partner with key cross-functional teams to ensure all relevant organizational goals and implications are factored into e Commerce projects
- Build and direct a cohesive team of internal and external personnel to effectively develop e Commerce solutions
- Performs other duties as assigned by management /direct supervisor
Skills and Qualifications
- Develops professional expertise by complying with company policies and procedures
- Works on problems of moderate scope where analyzing situations or data requires a review on various factors
- Exercises judgment within defined procedures and practices to determine appropriate action
- Normally receives general instructions on routine work with detailed instructions on new projects or assignments
- Generally requires a bachelor's degree with a minimum 2 years related experience, or advanced degree without experience
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