Service Coordinator

2 months ago

สมทรปราการ, Thailand Alfa Laval Full time

Every day, we get opportunities to make a positive impact - on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

Who You Are

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.

If the above sounds like you, this position might be just what you’re looking for

About The Job

In this position, you will be responsible for planning and coordinating field service activities to ensure smooth progression of service jobs. This also involves handling day-to-day operations in close collaboration with team managers, providing timely updates and information to all key stakeholders, with a focus on creating an excellent customer experience.

Job Description
- Receive and process customer orders, ensuring all necessary documentation is complete and accurate to relevant system (ERP)
- Coordinate with the sales team to verify product availability, lead times, and order details.
- Manage the full order-to-cash cycle, including order entry, invoicing, and follow-up on payments.
- Ensure timely and accurate invoicing for all completed jobs, keeping track of pending payments
- Planning and daily management of service engineers work schedules.
- Manage engineers’ further actions/leads from service reports.
- Ensure that jobs are executed according to importance in close cooperation with Team Managers
- Ensure timely control of order backlog and credit queries.
- Administer Performance Agreements closely with service sales
- Monitoring validity of the service personal certificate, safety introduction course, vaccination.
- Liaise with internal departments such as Sales, Engineering, Logistics, and Finance to ensure smooth service operations
- Work with the logistics team to manage deliveries and ensure timely receipt of materials or parts required for service jobs

What You Know
- Minimum Diploma or Bachelor’s degree in Business or related field.
- Minimum 3 solid years of experience performing administrative duties required within a sales or service industry and working knowledge of ERP systems preferred.
- Proficient in Microsoft Office (Word, Excel & PowerPoint)
- Able to multi-task, work independently, highly organized, results orientated and willing to work under pressure.
- Good team player with good communication skill.
- Outstanding interpersonal skills with both internal and external stakeholders. Seek to understand the key stakeholders’ business challenges and working it through collaboration.
- Excellent English and Thai language both speaking and writing

What’s In It For You

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success.

  • Brokerage Team Leader

    5 months ago

    สมุทรปราการ, Thailand UNITED PARCEL SERVICE Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

  • Brokerage Team Leader

    5 months ago

    สมุทรปราการ, Thailand UNITED PARCEL SERVICE Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

  • Logistics Coordinator

    5 months ago

    สมุทรปราการ, Thailand บริษัท เพอร์เฟค คอมพาเนียน กรุ๊ป จำกัด Full time

    วันนี้ - คุณสมบัติพื้นฐาน - งานประจำ- 2 - 4 ปี- สมุทรปราการ- ปริญญาตรีหรือสูงกว่า- 25,000 - 40,000 บาท/เดือน- หน้าที่และความรับผิดชอบ - Support day-to-day logistics service...

  • IT Technician

    3 weeks ago

    สมุทรปราการ, Thailand Field Tech Service Limited Full time

    This is the freelance contract under a UK based company. Local and English languages are mandatory Other then native requires valid visa with working rights Please find the JD as follows. * The position of Deskside Technician - End User Computing performs troubleshooting, repair, and preventative maintenance of end user computing equipment and peripheral...

  • Japanese Coordinator

    5 months ago

    สมุทรปราการ, Thailand RGF Full time

    **Job Detail**: - Japanese Coordinator (40K-100K) (SDG-104592) - เจ้าหน้าที่ฝ่ายประสานงาน ภาษาญี่ปุ่น- - Support TH-JP interpreter or other Coordinate works between TH MD, Japanese sales, Thai engineers and clients - Customer visiting, communication with customers as assigned. -...

  • Sales Coordinator

    5 months ago

    สมุทรปราการ, Thailand RGF Full time

    **Job Detail**: - Sales Coordinator (Samut Prakan) (18K-22K) (SDG-102691) - เจ้าหน้าที่ประสานงานขาย (สมุทรปราการ)- - Coordinate with domestic and oversea customers and suppliers. - Manage customer forecasts to production teams for production planning. - Arrange import and export shipments...

  • Customer Service Supervisor

    3 months ago

    สมุทรปราการ, Thailand Avery Dennison Full time

    **Company Description** **Job Description** ABOUT YOUR ROLE**:You will supervise the day-to-day activities of the Customer Service Team. You will be responsible for process improvement and digitalisation of the existing processes. **YOUR RESPONSIBILITIES WILL INCLUDE**: **Communication and Sales Support** - Support the Sales Team to achieve sales goals by...

  • Air Gateway Senior Assistant

    6 months ago

    สมุทรปราการ, Thailand UNITED PARCEL SERVICE Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

  • HR Coordinator

    5 months ago

    สมุทรปราการ, Thailand UD Trucks Full time

    **HR Coordinator** **Department : HR CoE & HR Services (BP62091)** **Job Overview** The role is to support HR administration tasks in HR Services Functions including Time and Attendance system administration, Benefits Administration, Employee Services/Support on site, reporting, employee's transaction etc. for all Thailand entities. **Responsibilities and...

  • Customer Service

    6 months ago

    สมุทรปราการ, Thailand PPG Full time

    You will be responsible for customer service to deliver finished goods to customer. You will need to be hands-on with experience in customer service functions. **Key Responsibilities** **Order taking and order confirmation** - Follow up order with customer and salesperson and proceed into system, ensure product, QTY, delivery schedule, customer description...

  • Senior Sales Coordinator

    5 months ago

    สมุทรปราการ, Thailand RGF Full time

    **Job Detail**: - Senior Sales Coordinator (Freight at Bang Chalong) (20K-25K) (SDG-102421) - เจ้าหน้าที่อาวุโสฝ่ายประสานงานขาย (ขนส่งสินค้าบางโฉลง)- - Coordinate with related parties to support customer requirements, including solving problem,...

  • Customer Service

    5 months ago

    สมุทรปราการ, Thailand RGF Full time

    **Job Detail**: - Customer Service (25K-50K) (SDG-104860) - เจ้าหน้าที่ฝ่ายบริการลูกค้า- - Serve customers by providing product and service information; resolving product and service problems - Maintain customer records by updating account information - Maintain price list - Order entry - Check product...

  • Payroll Coordinator

    6 months ago

    สมุทรปราการ, Thailand UD Trucks Full time

    **Payroll Coordinator** **Department : HR CoE & HR Services (BP62091)** **Job Overview** The role is to support Payroll operation including Time and Attendance system administration, Benefits Administration, Employee Services. **Responsibilities and Duties** - _Support Payroll outsource vendor or support payroll specialist to perform the payroll...

  • Sales Coordinator

    5 months ago

    สมุทรปราการ, Thailand Pasona HR Consulting Recruitment (Thailand) Co.,Ltd Full time

    Job ID 51611 Business Manufacturing(Others) Job Detail Additional Position Customer Relations Executive Direct Report to Thai Manager Product: Industrial Gas 1. Manage order placement and collaborate with internal stakeholders to ensure on time and accurate product and service delivery. 2. Collaborate with stakeholders to ensure that customers’...

  • Customer Service Officer

    5 months ago

    สมุทรปราการ, Thailand Pasona HR Consulting Recruitment (Thailand) Co.,Ltd Full time

    Job ID 50879 Business Manufacturing(Chemical, Pharmaceutical, Food) Job Detail - Responsible for business support, order management and ensure high satisfactory of customers. - Serves customers by providing product and service information and resolving product and service problems. - Excellent customer service, focused on all enquiries and provided...

  • Housekeeping Coordinator

    5 months ago

    สมุทรปราการ, Thailand Marriott International, Inc Full time

    **Job Number** 24018983 **Job Category** Housekeeping & Laundry **Location** Le Méridien Suvarnabhumi Bangkok Golf Resort & Spa, 789 Moo 14 Bangna-Trad Road Km 10.5, Bangkok, Samut Prakan, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Run sold room reports, verify room...

  • Customer Service

    6 months ago

    สมุทรปราการ, Thailand RGF Full time

    **Job Detail**: - Customer Service (20K-30K) (SDG-97298) - เจ้าหน้าที่บริการลูกค้า- - Receive & Share Customer's requirement. - Review Customer P/O or Forecast. - Review Self Evaluation performance result and review in case need improvement. - Control and Review Inventory stock as of target, clear slow movement...

  • Sales Coordinator

    2 weeks ago

    บางพลี, สมุทรปราการ, Thailand บริษัท มีออโตเมชั่น จำกัด Full time

    Sales Coordinator รับสมัครด่วน สถานที่ปฏิบัติงาน : สมุทรปราการ(บางพลี,บางเสาธง) สาขาอาชีพหลัก : ขาย สาขาอาชีพรอง : ประสานงานขาย รูปแบบงาน :...

  • Marketing Coordinator

    5 months ago

    บางพลี, สมุทรปราการ, Thailand PRTR Full time

    More than just a recruitment company. At PRTR, we have been a part of our customer's success for 30 years as their total HR solutions partner. With 550 dedicated professionals and over 15,000 outsourced staff, we will continue to carry out our mission to develop a better career, a better life, and a better society, and thrive to become the No.1 people...

  • Logistics Coordinator

    5 months ago

    สมุทรปราการ, Thailand DSV Full time

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 77881 Time Type: Full Time **Responsibilities** - Key contact person for customer, supplier, transport company and freight forwarder. - Monitor inspection...