Contract Customer Service Associate

2 weeks ago


กรงเทพมหานคร, Thailand ShopBack Full time

**Your Adventures Ahead**:

- The first point of contact in addressing queries promptly and effectively.
- Managing our onsite feedback form.
- Listen to feedback, process the information, and deliberate a best-response in line with the team’s business objectives.
- Assist the rest of the local operations team in fulfillment, business process optimization, due diligence, and strategic partnerships.

**Essentials to Succeed**:

- Fresh graduates are welcome to apply
- Excellent verbal and written communication skills in both English and Thai are required to communicate effectively with local and global stakeholders
- Prior experience with customer service/support services is a plus
- Professional working proficiency in both reading and writing Thai and English.
- Customer-centric attitude with a passion and empathy for delivering exceptional service.
- A strong will to learn and adapt to rapidly changing environments.



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